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Rita Bteich, Order Processor and Team Manager

Rita Bteich

Order Processor and Team Manager·Moulin

Lebanon

High school or equivalent, Business And Marketing

Work experience

Total years of experience: 5 years, 6 months

Order Processor and Team Manager

January 2023 - Present

Moulin

Jounieh, Lebanon

January 2023 - Present

• Processed customer orders efficiently and managed data entry with high attention to detail.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Led a team of employees, assigning daily tasks, monitoring performance, and providing
training as needed.
Company industry:
Catering, Food Service, & Restaurant

Order Processor and Team Manager

January 2023 - Present

Moulin d’Or,

Jounieh, Lebanon

January 2023 - Present

• Processed customer orders efficiently and managed data entry with high attention to detail.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Led a team of employees, assigning daily tasks, monitoring performance, and providing
training as needed.
Company industry:
Call Centers & Customer Care Outsourcing

Secretary

January 2020 - January 2021

Dr. Anis Rizk Eye Clinic,

Jounieh, Lebanon

January 2020 - January 2021

• Managed front-desk operations, including patient scheduling, record keeping, and
administrative tasks.
• Maintained accurate patient files and coordinated appointments to optimize clinic
efficiency.
• Acted as the primary point of contact for patients, ensuring a professional and welcoming
experience.
Company industry:
Call Centers & Customer Care Outsourcing

Educator

January 2019 - January 2020

Aintoura Nursery,

Jeita, Lebanon

January 2019 - January 2020

• Guided and supported the development of children aged 4-5 through engaging educational
activities.
• Designed and implemented interactive lessons and summer activities (Colonie and
Cahier de Vacances) to promote learning and creativity.
• Fostered a safe and nurturing environment to support childrens social and emotional
development.
Company industry:
Primary, Prep, & Secondary School

Education

Lebanese Canadian University

June 2027

June 2027

High school or equivalent, Business And Marketing

Lebanon

Moulin d'Or

June 2027

June 2027

High school or equivalent, Business And Marketing

Lebanon

Lebanese Canadian University

June 2027

June 2027

High school or equivalent, Business And Marketing

Lebanon

Lebanese Canadian University (LCU)

January 2026

January 2026

Bachelor's degree, Business And Marketing

Lebanon

Lebanese Canadian University (LCU)

January 2026

January 2026

Bachelor's degree, Business And Marketing

Lebanon

Collège Central Jounieh

January 2020

January 2020

High school or equivalent, Teacher Training And Education

Lebanon

Collège Central

January 2020

January 2020

High school or equivalent, Teacher Training And Education

Lebanon

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CERTIFIED ADMINISTRATIVE PROFESSIONAL
Intermediate
CERTIFIED ADMINISTRATIVE PROFESSIONAL
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

French
Beginner
English
Beginner