Corporate Communications and PR Manager
AlMana Group
مجموع سنوات الخبرة :17 years, 2 أشهر
• • Create company literature and other forms of communication.
• Promote products and services through public relations initiatives.
• Develop marketing communications campaigns.
• Create thought leadership materials.
• Create and deliver press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, social media content, and speaking proposals.
• Identify, develop and execute communications strategy for key media contacts and customer references.
• Research media coverage and industry trends.
• Develop fresh story ideas.
• Conduct extensive media outreach.
• Prepare briefing materials.
• Coordinate scheduling and logistics.
• Coordinate conference, trade shows, and press interviews.
• Manage information.
• cohesive strategy and plan for all communications
• Lead overall PR planning to gain media attention and build product/service awareness in support of overall marketing goals
• Oversee execution of PR activities, including writing/approval of press releases and contributed thought leadership articles, keep press materials/media lists up-to-date, etc.
• Manage required speaker content preparation and provide media counseling/training
• Work with content marketing team to drive content creation for awareness-building activities, including social, blog, website and other avenues
Responsible for virtual offices sales in key location -Commercial Bank Tower.
• Maintaining positive sales growth, aiming to resell terminating clients and move forward packages on monthly basis.
• Dealing with direct customer queries as well as international brokers.
• Complaint handling; Daily reporting and monitoring to ensure customer satisfaction.
• Best in class follow up and on time planning through CRM - Customer Relationship Management.
• Regular business improvement meetings and updates with management team.
• Monitoring and providing relevant reports through continuous sales data analysis.
• Follow up on accounts receivables, monitoring outstanding and over dues.
• Planning team and clients events in order to obtain enjoyable work environment.
• Attending Business Networking events on weekly and monthly basis to maintain quality connection for developing business thought the region.
• Meeting with the General Manager on monthly basis to discuss the volume of the enquiries and the sales
report.
• Managing the floor layout and obtaining a 5 stars quality service as well managing boardrooms / meeting rooms and offices bookings on daily basis.
• Contributes to good debates, always smiling and spread positive vibes to maintain a healthy positive work environment.
May 2013 till Present Qatar Financial House.
Sales and Marketing Executive
Professional Financial Trainings Company
• Accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans.
• preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problem
• Preparing the budget plan
• Preparing the yearly schedule and trainings
• Coordinating with Egypt office and Dubai
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses.
• Preparing profiles- Image of the company
• Working on the system Engine optimization
October 2011 till October 2013 Quality Management
Business Development
The official Community of Food and Beverage in Qatar- Provides ISO and HACCP Trainings
• Preparing the client’ list ( Private and Governmental sectors)
• Generate new leads with the aim of creating more deals.
• Scheduling appointments, preparing and delivering presentation to the client, having researched their business and requirements.
• Work on sales follow-up activities.
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business
Assisting over than 200 clients in their jobs.
Experience in customer service
Working with different mentalities and nationalities
Handling more than 800 calls per day
Assisting clients in Sales for products
Attending meetings with clients
Marketing for products and items.
Assiting in admintrative work( filing-emails- letters-expenses, )
· Meeting VIP and Celebrities,
· interviewing people -preparing questions and research;
· building contacts to maintain a flow of news,
· seeking out and investigating stories via your contacts, press releases and other media;
· attending press conferences and asking questions;
· attending a variety of events;
· attending press conferences and asking questions;
· working close with the news team, photographers and editors
• Assist with filing and secretarial duties for the Directorate
• Assist with new starters getting established at AGOC, e.g. business cards, desk allocation, technology requirements, HR policies and procedures
• Assist with preparing presentations, reports and newsletters
• Co-ordinate meeting, travel and accommodation bookings
• Support recruitment and training arrangements
• Co-ordination of Programme publications
• Assist with the processing of purchase orders, and other financial documents
Attending meetings and taking minutes
• Schedule meetings
• Answer telephone and take messages
• Meet external visitors
• General Administration
• Undertake special projects as required
• General administration skills and support to the programme that include but is not limited to:
• Ensure that documents passed for approval are delivered in time to meet deadlines.
• Handling confidential matters
• Maintains cost efficient levels of office supplies in order to ensure ready availability and continuity of work processes.
• Performs other job related duties with initiative.
Leading the Front Office and Reservation team
Verify that guests in operation are receiving the best possible service
checking on standards of services, and cleanliness, is greeting and assist in the check in of guests and escorts VIP guest to the room.
Demanding and critical to service standards as well as hygiene standards.
To constantly strive to please all guest that he may come into contact with.
Responsible that employees project professionalism and are well trained and provide friendly and efficient service.
Ensure a speedy telephone and message service at all times.
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Statistic Studies
Political Talk Show Editor.
News Room - Trainee
Front Office and Reservation Agent.