RITA PRASAD

Project-Implementation Client-Leading CMT
Client
+ Conducted EC workshop with the clients & gathered
business requirement.
«Expertise in workflow configuration created business
rules, configured document generation.
«Configuration of Foundation objects, MDF Objects,
configuring employee files and RBP settings.
«Setting up data models and maintenance of association
between objects as per business requirements.
«Configured succession data model, imported relevant
pick list, configured event reason, setting up event
reason, derivation rules.
«Part of Expert team supporting more than 5000 users
for Employee Central module for various topics like
Position management, Workflows, Documents
Generation, EC core module etc
«Visiting client location for resolving various complicated
issues faced by the customer.
«+ Conduct virtual meeting with customer to understand
the requirement, explain features and Performing
system configurations.
+ Configuring various customer requirements, handling
system issues and conduct expert sessions to client
on various Employee central topics

«Timely resolution of raised by Bajaj PAN India Employ:
within defined SLA.
«Handling escalated Incidents regarding to Leaves, Reimbursem
& pay-out, Performance Management Systems using TCS Chron
Processing Monthly payroll for Clients like Mahindra & Mahindr
Avenue Super Mart(D-Mart), Nivea.
Handling Statutory Compliances- PF, ESIC, Minimum Wages Act
Processing Onboarding, Back ground verification, F&F.