Business Development Manager
Wadi.com
Total years of experience :11 years, 4 Months
Developed the Lifestyle category through market study, competitor analysis, identifying and qualifying new clients.
Contributed to Lifestyle categories thorough initiating and leading strategic partnerships/alliances.
Own and manage integration of portfolio of sellers and help them become self-reliant
Develop standard operating processes to scale the working of the organization
Implement efficient and effective inbound marketing, advertising and promotional plans.
Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller.
Work with sellers to improve operational aspects of their business.
Identify category gaps and bridge them.
Focus on strategic partnerships to increase the depth of selection and to add credibility
Contributed to Lifestyle category thorough initiating and leading strategic partnerships/alliances.
On-boarded renowned international and local brands such as L'Oreal, Coty, Reckitt Benckiser & Strawberrynet among many others.
Work as consultants with sellers to help them grow their business on souq.com.
Responsible for Identifying and On-boarding of new sellers across all categories.
Manage respective Seller account and ensure minimal drop-offs from the platform.
Understand and resolve seller issues by working with internal and external teams.
Managing seller quality, their defect rate and aiding in fulfillment of seller products
Proactively engage with internal/external partners to improve seller tools which may include tracking bug, requirements analysis and project management.
Support the launches of new programs, categories and features.
Catalog Management and Content Enhancement.
Coordinating with various teams like the technical team & content team to ensure the smooth running of all day to day operations for sellers.
Monitoring the seller’s content to ensure that it is as per the site guidelines and coordinate with our content team to ensure the content is rightly marketed.
Understand Amazon Services products and services and articulate and guide sellers through
integration.
Own and manage integration of a portfolio of sellers who want to list their products on
Amazon.in website.
Handle a team of photographers & content associates, assign tasks, priorities requests from
vendors and follow SLA for the work performed.
Populating/procuring content for the product catalogs on the Amazon Web Site;
Identifying and correcting errors/complaints;
Identifying possible improvements in the processes you work on and implementing the
needed changes, training and mentoring other Associates;
Handle the day‐to‐day volumes of the assigned tasks and ensuring that the quality
standards are met;
Track and report performance using appropriate metrics. Achieve productivity and seller
satisfaction targets.
Identify areas of possible process improvements (enhancements and pain points);
Support the launches of new programs, categories and features.
Responsible for overall Designing of Web pages.
Intensive focus on Developing Web Pages.
Monitoring overall Actives during Web Layout Designing.
Providing problem solving techniques to key accounts.
Achievements
Was part of the core team that was instrumental in the launch & development of Amazon
Services in Pune
The process involved training, mentoring and implementation of the standardized process.
The newly inducted associates underwent classroom training and on-field training.
It involved mock pitches, mock calls followed by real time integration of sellers onto the
platform.
Own and develop the team of associates for a period of 3 months and further enable them
to integrate sellers in their home city.
The program helped the city learn, replicate and reproduce the process which will help
many SMB retailers come online in the future.
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