Riya Inamdar

• Managed the complete recruitment lifecycle including sourcing, screening, interviewing, salary
negotiations, and onboarding.
• Conducted behavioural and competency-based interviews to assess candidate fit.
• Designed and implemented campus hiring drives, referral programs, and bulk recruitment
strategies.
• Strengthened employer branding through social media campaigns, career fairs, and candidate
engagement initiatives.
• Ensured smooth onboarding and conducted post-hire follow-ups to support employee retention.
• Prepared recruitment dashboards and KPI reports for management review.

• Delivered high-quality customer support to approximately 50 clients daily.
• Maintained a strong first-call resolution rate and handled complex customer concerns effectively.
• Recognized for excellent problem-solving and communication skills.
• Participated in continuous training programs to enhance product knowledge and service quality.
• Coordinated tasks efficiently to meet schedules and performance targets.