Riyad Assaf, Sales Consultant

Riyad Assaf

Sales Consultant

Harbor Real Estate

Location
United Arab Emirates
Education
Master's degree, MBA
Experience
23 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :23 years, 11 Months

Sales Consultant at Harbor Real Estate
  • United Arab Emirates - Dubai
  • My current job since November 2023
Director of Sales And Business Development at FMCG
  • Syria - Damascus
  • My current job since January 2023

Develop, execute, and refine comprehensive commercial strategies that align with the company's
mission and growth goals. Continuously evaluate market dynamics, industry trends, and competitive landscapes to identify opportunities and threats.
Lead and inspire the sales and marketing teams to drive revenue growth, expand market share, and exceed sales targets. Develop and implement effective sales strategies, pricing models, and promotional initiatives.
Conduct ongoing market analysis to identify consumer trends, preferences, and emerging opportunities. Utilize market research to inform product development, marketing campaigns, and sales strategies.
Manage supply chain team to optimize logistics, inventory management, and production planning. Ensure products are readily available to meet consumer demand while minimizing costs.
Oversee the commercial department's budget and financial performance. Implement cost-effective strategies to maximize profitability while maintaining quality and efficiency.
Lead negotiations for key contracts, agreements, and partnerships, securing favorable terms that benefit the Company.
Inspire, mentor, and guide cross-functional teams within the commercial department, including sales, marketing, and product development, to achieve operational excellence and meet organizational objectives.

Sales Support Manager at syriatel
  • Syria - Damascus
  • July 2020 to December 2022

Manage and oversee the day-to-day sales operations, including order processing, contract management, and customer inquiries, to ensure accuracy, efficiency, and adherence to company standards.
Lead and mentor the sales support team, providing guidance, training, and performance evaluations. Foster a culture of accountability and continuous improvement.
Identify bottlenecks or inefficiencies in sales support processes and implement streamlined workflows to enhance productivity and reduce turnaround times.
Collaborate with the sales team to provide the necessary tools, resources, and support to help them meet and exceed sales targets. Ensure that sales representatives have the information and materials needed to engage customers effectively.
Manage customer inquiries and escalations, ensuring timely and satisfactory resolution. Maintain high levels of customer satisfaction and loyalty through effective communication and problem-solving.
Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement. Provide actionable insights to sales leadership for informed decision-making.

Service Desk Manager at syriatel
  • Syria - Damascus
  • August 2018 to July 2020

Lead and manage the service desk team, providing clear direction, setting performance standards, and fostering a culture of excellence in customer service.
Oversee the service desk operations, including responding to customer inquiries, troubleshooting technical issues, and resolving service-related concerns promptly and effectively.
Maintain a strong understanding of the company's telecommunications products and services, ensuring the ability to provide accurate information and technical support to customers.
Continuously assess service desk processes and workflows, identifying opportunities for improvement and implementing best practices to enhance efficiency and customer satisfaction.
Manage the service desk budget, ensuring cost-effective operations while maintaining high service quality.
Ensure that all service desk activities adhere to industry regulations, compliance standards, and company policies.
Develop and implement disaster recovery and business continuity plans for service desk operations

Regional Sales Manager at syriatel
  • Syria - Damascus
  • February 2014 to August 2018

Develop and implement comprehensive sales strategies and plans that align with company objectives and market dynamics, taking into account local trends and opportunities.
Lead, mentored, and managed the regional sales team, providing guidance, coaching, and performance evaluations. Foster a culture of excellence, accountability, and continuous improvement.
Drive revenue growth and market share expansion within the region, consistently exceeding sales targets and KPIs.
Conduct ongoing market analysis to identify emerging opportunities, market trends, and competitor activities. Adapt sales strategies accordingly.
Build and maintain strong relationships with key clients, partners, and stakeholders within the region. Ensure high levels of customer satisfaction and loyalty.
Continuously assess and optimize sales processes, workflows, and methodologies to enhance efficiency and productivity.
Manage the regional sales budget, allocate resources effectively, and ensure cost-effective operations.
Ensure that all regional sales activities adhere to industry regulations, compliance standards, and company policies.

Retail Sales Manager at I2
  • Syria - Damascus
  • March 2010 to February 2014

Proven expertise in cultivating strong relationships with key stakeholders and distributors to maximize product visibility and market penetration.
Demonstrating an exceptional ability to drive sales growth and lead high-performing teams, Known for implementing strategic sales initiatives and fostering a customer-centric approach that consistently exceeds revenue targets.
Adept at analyzing market trends and consumer behavior to develop innovative sales strategies tailored to the unique demands of the retail industry.
Skilled in effectively managing inventory, optimizing product placement, and implementing promotional campaigns to enhance brand awareness and increase market share.
A dynamic leader with a passion for mentorship, empowering teams to deliver outstanding customer experiences and achieve exceptional sales performance.

Head of Regional Sales Section at Syriatel
  • Syria - Damascus
  • December 2004 to March 2010

Lead and supervised a team of Sales Reps as well as sub-dealers & outlets network by guiding, supporting, and motivating them to ensure achieving yearly sales targets and increasing Syriatel product penetration in the market in the areas under responsibility
Act as a focal point between Syriatel and Main Dealers regarding day-to-day operations, provide consultancy and follow up Main Dealers’ needs to ensure meeting Syriatel requirements.
Follow up sales figures - stock and target achievement for Dealers within all regions on a continuous basis.

Sales Manager at Renaissance Dubai Hotel
  • United Arab Emirates - Dubai
  • June 2000 to November 2004

Offering an exceptional blend of expertise in cultivating client relationships, negotiating profitable contracts, and delivering exceptional customer service.
Adept at identifying market trends, driving business development initiatives, and fostering a collaborative team environment, Known for leveraging strong communication skills to effectively promote the hotel's unique offerings and maximize sales potential. Possesses strong business acumen and a keen eye for identifying growth opportunities within a competitive hospitality landscape.
Dedicated to delivering exceptional results and exceeding expectations in a dynamic, fast-paced sales environment.

Education

Master's degree, MBA
  • at Rome Business School
  • May 2024
Higher diploma, Business Administration
  • at Rome Business School
  • June 2023
Diploma, Hotel & Tourism management
  • at Hotel and Tourism Training Centre
  • January 1999
Diploma, Hospitality And Hotels
  • at Hotel and tourism training centre
  • October 1997

Specialties & Skills

Business Development
Management Analysis
Operations Management
Sales Management
BUDGETING
BUSINESS DEVELOPMENT
MARKETING
QUALITY
STRATEGIC
OPERATION
marketing strategy
problem solving
negotiation
marketing management
accounting
microsoft powerpoint
office administration
office management
Microsoft Office
Management
Administration
Customer Service
Project Management
Team Management
Banking
Planning
Key Account Management
Digital Marketing
Marketing Communications
Purchasing
Marketing Research
Sales Coordination
Market Research
Marketing Mix
Operations Management
Wholesale Sales
Supply Chain Management
Materials
Merchandising

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.


Languages

English
Expert
Arabic
Native Speaker
French
Beginner

Training and Certifications

Risk and Crisis Management (Training)
Training Institute:
Rome business school
Date Attended:
February 2023
Duration:
10 hours
HR Management (Training)
Training Institute:
Rome business school
Date Attended:
December 2022
Duration:
6 hours
Digital and Social Media Marketing (Training)
Training Institute:
Rome business school
Date Attended:
January 2023
Duration:
8 hours
Train the Trainer (Training)
Training Institute:
TRAINING SOLUTIONS
Date Attended:
January 2003
Duration:
12 hours
Guest Loyalty (Training)
Training Institute:
Marriott HOTEL
Date Attended:
January 2002
Duration:
6 hours
FIRE Safety (Training)
Training Institute:
Marriott HOTEL
Date Attended:
June 2002
Duration:
4 hours
Food Hygiene (Training)
Training Institute:
CHARTERED INSTITUTE OF ENVIRONMENTAL HEALTH
Date Attended:
March 2002
Duration:
6 hours
Telephone Skills (Training)
Training Institute:
Marriott HOTEL
Date Attended:
July 2002
Duration:
6 hours
Strategic Sales Management (Training)
Training Institute:
IIR MIDDLE EAST
Date Attended:
August 2006
Duration:
16 hours
Profitable Sales Promotion & Loyalty Marketing (Training)
Training Institute:
IIR MIDDLE EAST
Date Attended:
May 2006
Duration:
16 hours
Achieving Balance in your Professional and personal Life Coping with Stress (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
April 2007
Duration:
3 hours
MS-PROJECT (Training)
Training Institute:
DREAM LEARNING CENTER
Date Attended:
October 2006
Duration:
40 hours
Improving sales performance through effective sales management (Training)
Training Institute:
IIR MIDDLE EAST
Date Attended:
August 2006
Duration:
16 hours
Moving from technical professional to management process management skills (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
January 2007
Duration:
5 hours
QMS Implementation & Documentation (Training)
Training Institute:
MANAGEMENT INTEGRATED CONSULTANTS
Date Attended:
February 2007
Duration:
24 hours
Moving in to management role (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
January 2007
Duration:
6 hours
Successful selling Strategic (Training)
Training Institute:
STARMANSHIP
Date Attended:
May 2008
Duration:
16 hours
Empowerment (Training)
Training Institute:
Marriott HOTEL
Date Attended:
July 2002
Duration:
8 hours
Communication Skills (Training)
Training Institute:
Marriott HOTEL
Date Attended:
September 2002
Duration:
12 hours
MS Office (Training)
Training Institute:
UNRWA
Date Attended:
January 1998
Duration:
2000 hours
Everyday Leadership (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
July 2006
Duration:
12 hours
the art of selling (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
February 2005
Duration:
8 hours
How to Give & Receive Effective Feedback (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
June 2005
Duration:
16 hours
Strategic Management Planning (Training)
Training Institute:
SYRIATEL ACADEMY
Date Attended:
May 2010
Duration:
3 hours
Leading Skills (Training)
Training Institute:
Formatech
Date Attended:
November 2019
Duration:
16 hours
Relationship Selling Strategies (Training)
Training Institute:
STARMANSHIP
Date Attended:
July 2008
Duration:
8 hours
Perception management and positive thinking (Training)
Training Institute:
QANTREX
Date Attended:
January 2009
Duration:
12 hours
Customer Driven Sales Skills (Training)
Training Institute:
IIR MIDDLE EAST
Date Attended:
June 2007
Duration:
24 hours
Finance For Non Finance Professionals (Training)
Training Institute:
SKY Education
Date Attended:
May 2019
Duration:
40 hours
Management Control (Training)
Training Institute:
Rome business school
Date Attended:
December 2022
Duration:
6 hours

Hobbies

  • Driving sport cars
  • Swimming
  • Reading