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Riyadh  Al Ayed, Observer Specialist

Riyadh Al Ayed

Observer Specialist·Emdad Al Khebrat

Saudi Arabia

Master's degree, Marketing

Work experience

Total years of experience: 4 years, 4 months

Observer Specialist

November 2021 - February 2023

Emdad Al Khebrat

Riyadh, Saudi Arabia

November 2021 - February 2023

Observing on the tourist facilities and activities to raise the quality of living plus combating COVID 19 through observing the quarantine.

Company industry:
Project & Construction Planning
Job role:
Administration

Customer Service

January 2019 - January 2020

Jerusalem Pty Ltd

Australia

January 2019 - January 2020

Give customers information about products and services. Help clients with complaints, questions & enquiries.

Company industry:
Business Support Services
Job role:
Customer Service and Call Center

Supervisor

February 2013 - April 2014

Talal Kingdom of Real Estate Contracting Est

Khobar, Saudi Arabia

February 2013 - April 2014

Management of a real estate office, obtaining contracts & Government relation matter.

Company industry:
Real Estate
Job role:
Administration

Controller Officer

October 2012 - December 2013

STC - Saudi Telecom Company

Dammam, Saudi Arabia

October 2012 - December 2013

Controller, follow up with technicians in the field.
Follow up with clients and receiving feedback.

Company industry:
Telecommunications
Job role:
Management

Customer Service

June 2004 - September 2004

The Crown for Car Rental

Dammam, Saudi Arabia

June 2004 - September 2004

- 4 months (Summer Program) of 2004 as a customer service.

Company industry:
Marine Transport Services
Job role:
Customer Service and Call Center

Education

Queensland University of Technology - QUT

July 2018

July 2018

Master's degree, Marketing

Australia

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

Master’s degree in Business Marketing with a background in Tourism Management.

King Saud University

July 2011

July 2011

Bachelor's degree, Tourism Management

Saudi Arabia

GPA (point): 2.89 out of 5

GPA (point): 2.89 out of 5

Bachelor’s Degree in Tourism Management, focused on strategic management, marketing, and destination development. The program provided a strong balance of theory and hands-on experience in hospitality, customer engagement, and sustainable tourism.

Skills

Leadership
Expert
Leadership
Expert
Responsibility
Expert
Responsibility
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Negotiation
Expert
Negotiation
Expert
Commitment
Expert
Commitment
Expert
Teamwork & Problem-Solving
Expert
Teamwork & Problem-Solving
Expert
Marketing Strategy & Planning, Communication & Customer Relations, Digital & Social Media Marketing
Expert
Marketing Strategy & Planning, Communication & Customer Relations, Digital & Social Media Marketing
Expert
Analytical
Intermediate
Analytical
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
- A training course in the field of computer and personal skills in summer 2005
Prince Mohammad bin Fahad Program for Qualifying & Employing Saudi Youths PMPQE
Jul 2005
- Computer application skills in summer 2006.
Prince Mohammad bin Fahad Program for Qualifying & Employing Saudi Youths PMPQE
Jul 2006

Hobbies

  • Scuba Diving & soccar