Sales manager
AL YASRA FASHION
Total years of experience :17 years, 7 Months
Maximize sales through effective planning and preparation to meet sales targets.
• Cultivate a culture of excellent customer service by providing product knowledge to the sales team.
• Constantly seek new opportunities to drive and create additional sales.
• Direct, coach, support and delegate to the team, monitoring their performance to achieve
Store targets. Motivate the team and develop their potential.
• Drive sales Floor presentation and housekeeping/recovery principles to the highest standards
By regular floor walks and corrective action/coaching the sales team about the new
Arrived products.
• Conducting and delivering highest standards of in store training to the staff.
• Conduct reviews and appraisals for the team and creating department succession plan.
• Ensure store accurately carries out all loss prevention activities as defined by stock loss
Action plans.
• Ensure accurate and timely reconciliation of tills, floats and petty cash.
• Manage the POS system, including amendments, trouble shooting and error logging.
• Ensure goods received into dispatched from department are checked and discrepancies are
Re-solved.
• Ensure all company policies and procedures are implemented and monitored in store.
Trains and promotes high customer service standards, Gives Feedback on lines, sellers, and customer requests.
•Implementation guidelines and standards for visual presentation and Floor/department appearance.
•Assists in ensuring achievement of floor/department’s defined stock loss targets, accurately carrying out all loss prevention activities and stock loss plans.
•Gives feedback to staff and sales manager on performance and development needs. Recommends additional training requirements, Identifies individuals with potential.
•Supervisor’s completion of floor/department till / cash and Minor administrative procedures according to company rules. Approves related documents (Daily reports, refunds, exchanges, etc.
Initiating the sales process.
•Offering customers qualified advice on the available products, recommending / demonstrating appropriate products.
•Providing professional till point service to close the sale.
•Handling customer complaints professionally and escalating any serious issues to Management.
•Maintaining an up-to-date database of customers.
•Informing customers on special offers/ sales promotional events.
•Merchandising goods prominently on the shop shelves & display units, replenishing stocks.
•Checking stock levels daily and recommending orders to Managers.
•Updating product knowledge, following latest trends to provide confident and relevant advice to customers.
•Maintaining personal grooming as per the brand standards to represent positive image.
•Complying with all company policies and procedures.
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