IT Manager
ORACAS (PVT) LIMITED
Total years of experience :16 years, 3 Months
• Working on MS Office suite.
• Data management & analysis
• Supporting staff regarding IT matters
• Desktop & mobile support
• Responsible for managing company website.
• Strengthening the IT infrastructure through implementing new technologies.
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Management of server software and associated backup routines.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the training of new staff.
• Writing documentation for ICT procedures, security and disaster recovery.
• Maintaining documentation of changes regarding users, functions & systems.
• Managing the internal & hosted network infrastructure
• Procurement of IT hardware, software and maintenance products & services.
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and routers.
• Install, configure and troubleshoot Microsoft Windows, Office and other applications
• Troubleshoot hardware problem and network issues.
• Identified the hardware and software needed to provide solutions to problems
• Provided telephone, face-to-face and online support to customers
• Connected users to networks and provide initial training in facilities and applications