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Rizwan Ul Ahmad Khan, Senior Staff Engineer

Rizwan Ul Ahmad Khan

Senior Staff Engineer·Strategic Systems International

Pakistan

Master's degree, Computer Engineering

Work experience

Total years of experience: 18 years, 11 months

Senior Staff Engineer

July 2023 - Present

Strategic Systems International

Lahore, Pakistan

July 2023 - Present

• Directed a 20-member global engineering and operations team, ensuring service continuity, SLA adherence, and successful delivery of new platform features for global clients.
• Presented Pocket Factory at Drinktec 2025, world’s leading trade fair for beverage industry, generating 100+ potential customer leads.
• Drove stakeholder engagement through regular sync calls and service review meetings, maintaining 95%+ client satisfaction and ensuring roadmap alignment across deployments in multiple regions.
• Recruited SMEs accelerating projects delivery velocity 5x and aligning outcomes with business OKRs.
• Integrated machine vision using cameras for machine KPI tracking, reducing dependency on PLCs for data extraction.
• Modernized system architecture by transitioning to distributed event-driven patterns and Azure Container Apps, eliminating single points of failure and reducing compute costs by 60%.
• Migrated SQL Server to PostgreSQL TimescaleDB, delivering 92% data compression and cutting storage costs by 3x, while optimizing queries to achieve 3x faster analytics performance.
• Introduced hot/cold data strategies with Azure Data Lake and Synapse, reducing storage costs by 50%.
• Designed caching strategies using Redis, enhancing system responsiveness and reducing latency by 60%.
• Delivered AI-powered solutions including:
o LLM-based PLC Analyzer, automating KPI extraction from legacy systems and reducing manual workload by 70%.
o RAG + Azure AI Search Document Management System, cutting troubleshooting time by 40% for plant engineers.
• Championed engineering governance, monitoring delivery KPIs and driving continuous improvement initiatives across globally distributed teams.

Company industry:
Software Development
Job role:
Information Technology

Staff Engineer

March 2020 - June 2023

Strategic Systems International

Lahore, Pakistan

March 2020 - June 2023

• Scaled the engineering team from 4 to 12 members, introducing Agile at Scale practices (Scrum, impact analysis, continuous feedback loops) that reduced bugs by 30% and accelerated delivery timelines.
• Established bi-weekly UAT and 6-week release cycles, significantly improving delivery predictability, reducing time-to-market, and boosting adoption across 20+ beverage plants.
• Collaborated with stakeholders to define detailed estimates, delivery roadmaps, and risk mitigation plans, improving transparency and alignment with business OKRs/OKIs.
• Delivered ML-based predictive maintenance solution, cutting unplanned downtime and maintenance costs by 20%.
• Built dashboarding solution (50+ widgets), fueling customer expansion from 2 to 20 global plants in one year.
• Built a data validation module, enabling OEM to achieve 86% machine efficiency consistently.

Company industry:
Software Development
Job role:
Information Technology

Project Manager

October 2018 - February 2020

Powersoft19

Lahore, Pakistan

October 2018 - February 2020

• Managed 5 automation projects using SCRUM/LEAN, ensuring timely, quality delivery.
• Acted as primary client liaison, managed sprints as Scrum Master and prepared cost estimates and project plans for on-time delivery.
• Did software and hardware tools/equipment selection based on project requirements to optimize resource utilization.
• Developed a WPF, C#, and MySQL based automation solution for the High Current Lab execution process for smart power flow control devices, reducing the testing time by 70%.
• Built PCB inspection automation solution using INGUN test fixtures and personally deployed at Jabil Hungary.

Company industry:
Software Development
Job role:
Information Technology

System Architect/Team Lead

May 2015 - September 2018

Powersoft19

Lahore, Pakistan

May 2015 - September 2018

• Designed customized, cost-effective, and robust process automation solutions tailored to client needs.
• Led gas sensor lab automation project automating WATLOW temperature controller and Mass Flow Controller and deployed in one week.
• Developed translation comparison tool using OCR/template matching reducing testing time for 10 languages by 10x.
• Built a mathematical model-based gas sensor simulator enabling firmware testing without using actual toxic gases.
• Designed and developed a web app for an Audiology Center in Lahore, enabling online patient appointment management, patient data handling, and inventory management.

Company industry:
Software Development
Job role:
Information Technology

Sr. Embedded Systems Engineer

August 2012 - April 2015

Powersoft19

Lahore, Pakistan

August 2012 - April 2015

• Integrated new features into automated testing framework material handling, mining, and rail road devices.
• Implemented Hardware-in-the-Loop (HIL) testing systems using DAQs, SPI, I2C, and programmable power supplies.

Company industry:
Software Development
Job role:
Information Technology

Embedded Systems Engineer

January 2011 - July 2012

Powersoft19

Lahore, Pakistan

January 2011 - July 2012

• Automated desktop/web applications using C#/C++ APIs, UI Automation Framework, Win32, AutoIt, WatiN, and QTP.
• Created NI TestStand® scripts for streamlined testing.

Company industry:
Software Development
Job role:
Information Technology

Embedded System Developer

October 2008 - December 2010

Powersoft19

Lahore, Pakistan

October 2008 - December 2010

• Automated testing of safety-critical devices from material handling, mining, and rail industries using NI TestStand.
• Performed security testing of a potential customer’s website leading to customer conversion.

Company industry:
Software Development
Job role:
Information Technology

Freelance Programmer

July 2007 - September 2008

Liveperson.com

Lahore, Pakistan

July 2007 - September 2008

I have been working as a freelance programmer for liveperson.com for more than a year. I have developed programs in C, C++, JAVA, and Assembly Language.

Company industry:
Software Development
Job role:
Accounting and Auditing

Education

Lahore University of Management Sciences

December 2014

December 2014

Master's degree, Computer Engineering

Pakistan

GPA (point): 2.92 out of 4

GPA (point): 2.92 out of 4

National University of Computer and Emerging Sciences (FAST)

December 2007

December 2007

Bachelor's degree, Computer Engineering

Pakistan

CGPA = 2.80

Skills

Process Automation
Expert
Process Automation
Expert
Machine Learning
Expert
Machine Learning
Expert
Artificial Intelligence
Expert
Artificial Intelligence
Expert
Predictive Maintenance
Expert
Predictive Maintenance
Expert
Software Project Management
Expert
Software Project Management
Expert
Software Project Management
Expert
Software Project Management
Expert
Delivery Management
Expert
Delivery Management
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Solution Architecture
Expert
Solution Architecture
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C#
Expert
C#
Expert
Process Automation
Expert
Process Automation
Expert
Machine Learning
Expert
Machine Learning
Expert
Artificial Intelligence
Expert
Artificial Intelligence
Expert
Predictive Maintenance
Expert
Predictive Maintenance
Expert

Languages

Urdu

Native Speaker

English

Expert