Rizza Pascua, Store Supervisor

Rizza Pascua

Store Supervisor

BEBE USA

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Psychology
Expérience
6 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 11 Mois

Store Supervisor à BEBE USA
  • Émirats Arabes Unis - Dubaï
  • septembre 2010 à mai 2013

Store Supervisor \nBEBE USA, Dubai Festival City \nBranch of R.S.H (Middles East) L.L.C \nSept 2010 up to present \nJob Description \n➢ Handle customer complaints/concerns and communicate escalated issues to the Store Manager \n➢ Supervise the shift that are scheduled and assist Store Manager by completing all assigned duties \n➢ Communicate all employee relations issues, concerns, and incidents to Store Manager. . Make sure all employees adhere to company policies and procedures (example: dress code, eating food at station, cell phone usage, etc.) \n➢ To assist the Store Manager in leading, directing and motivating the employee in order to achieve the overall sales objectives. To assist the Store Manager in revising and implementing the sales strategies plans. To assist the Store Manager in generating sales opportunities. To assist the Store Manager in providing a professional and excellent level of customer service with existing and new customers. \n➢ Attend to inventory stockroom and ensure that all items are in good condition. \n➢ In-charge in operating POS

Customer Service Associate à BEBE USA
  • Émirats Arabes Unis
  • mars 2007 à septembre 2010

Customer Service Associate \nBEBE USA, Dubai Festival City \nBranch of R.S.H (Middle East) L.L.C \nMarch 01, 2007 - Sept 15, 2010 \nJob Description: \n➢ Deals with customer complaints/concerns (returns/exchange, wrong sizes of the items, product information) and answer inquiries. \n➢ Attend to inventory work in stockroom, inspect various merchandise to ensure that nothing is damaged or outdates. \n➢ Responsible to promote sales procedures and public relations by gritting and assisting customers. \n➢ In-charge in operating a cash register/POS

Customer Service Associate à Royal Sporting House
  • Émirats Arabes Unis - Dubaï
  • juillet 2006 à février 2008

 Handle particular brand like Old Navy, Everlast, Billabong And Rockport \n Assist customers and provide product information \n Check deliveries to ensure that there are no discrepancies. \n Ensure that all items on the shop floor are in good conditions \n Responsible for describing the details of merchandise to customers in order to persuade them into making a purchase. \n Handles customer concern (Return/ Exchange, Wrong sizes and product information

Customer Service Associate à Studio R Branch of R.S.H
  • Émirats Arabes Unis
  • juillet 2006 à février 2007

Customer Service Associate \nStudio R Branch of R.S.H (Middle East) L.L.C \nBurjuman Level 3 Bur, Dubai \nJuly 16, 2006- February 28, 2007 \nJob Description: \n➢ Handle particular brand like Old Navy, Everlast, Billabong And Rockport \n➢ Assist customers and provide product information \n➢ Check deliveries to ensure that there are no discrepancies. \n➢ Ensure that all items on the shop floor are in good conditions \n➢ Responsible for describing the details of merchandise to customers in order to persuade them into making a purchase. \n➢ Handles customer concern (Return/ Exchange, Wrong sizes and product information

Éducation

Baccalauréat, Psychology
  • à Bataan Polytechnic State College
  • mars 2004
Etudes secondaires ou équivalent,
  • à Jose Rizal Institute
  • mars 1999

March 24, 2004 - Graduated, Bachelor of Arts Major in Psychology, Philippines
March 24, 1999 - Graduated, Secondary Course, Jose Rizal Institute, Philippines

Etudes secondaires ou équivalent,
  • à Hermosa Elem. School
  • mars 1995

March 10, 1995 - Graduated, Primary Course, Hermosa Elem. School, Philippines

Attested certificates available upon request





















Rizza Pascua.

Specialties & Skills

Administrative Duties
Customer Service
Sales Skills Training
Sales Targets
ASSOCIATE
CASH REGISTER
CUSTOMER SERVICE
EXCHANGE
INVENTORY
PROMOTE SALES
STOCKROOM

Langues

Anglais
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