Rizwan Khan

❖ Managed portfolio of 3+ projects while mentoring the sales team to achieve sales
goals.
❖ Drove revenue growth by 3.5% by implementing innovative sales strategies to
expand sales territories
❖ Handled internal and external communication, meeting scheduling, and executive
support tasks.
❖ Effectively communicated with hundreds of clients throughout the buying and
selling process.
❖ Engage key stakeholders for timely and meaningful feedback to leverage the
information for better prospects.
❖ Analyze feedback to identify common issues and areas for improvement.
❖ Advised clients on market conditions, prices and mortgages
❖ Assist in developing and implementing plans for lead generation and activity
programme

❖ Addressed negative customer feedback immediately
❖ Resolved customer questions, issues and complaints
❖ Developed effective relationship with all the departments through clear communication
❖ Provided detailed monthly reports and updates to senior management
❖ Created training manuals targeted at resolving even the most difficult customer issues.
❖ Provided a high level of product and leadership support to representatives.
❖ Collected, monitored and evaluated customer requirements to achieve desired delivery
time and orders on time.

❖ Understands service demands and captures customer insights to improve Compliance
management development services throughout delivery, and delivers continuous
improvement recommendations to service owners. May conduct impact analysis on
process/tools coming from new/enhanced services
❖ Assists in knowledge transfer to team members and organizations after successful delivery
of the service
❖ Performs assessments of customer demand and partners with order analysts to deliver
estimates and quotes for complaint management service(s) to the customer
❖ May plan, select, and schedule approved vendors to deliver the service. May oversee the
work of vendor resources throughout a project
❖ May manage the AS budget for the delivery of the service and be responsible for reporting
on service performance to leadership and customers
❖ May develop service improvement plans and/or run service improvement initiatives
❖ Act as a technical liaison in all necessary internal project meetings between Project
Management, Development and QA teams

❖ Professionally sell a wide range of vehicles off all models
❖ Assisting Keep an active social media presence to reach new customers.
❖ Attend automobile auctions to look for suitable vehicles Increased sales in my department by Rs. 100, 000 in 18 months Created a regional sales reporting and performance monitoring systems