Systems engineer
Sicuro Group LLC
Total years of experience :9 years, 6 Months
, Dubai, UAE
(Carrefour Regional Distribution Centre )
Present
• Supports Logistics-Process design and mapping
• Manages and implements IT projects from third-party vendors
• Carry out the trainings for the local WMS users and gives 1st level support
• Monitors, analyzes and performs required changes on the WMS
• Analyzes daily the activities’ volumes and performs the optimal allocation of goods to picking
locations
• Executes everyday customer requests regarding stock adjustments and blocking of products
as a support to the inventory manager
• Error analysis, recovery and trouble shooting
• Performs set up of new PCs, printers, user profiles, email accounts and any other technology
implemented on site and provides troubleshooting when required
• Liaises with national IT team in case of network downtime or server malfunction
• Audits to ensure the users are properly and effectively operating the system
• Performs and audits everyday important facility elements such as WIFI access points, CCTV
checks, chamber temperature checks, functioning of RF guns and Voice Devices, tablets, mo-
bile workstations, label inventory etc.
• Software and release testing in coordination with WMS Helpdesk (Generix)
• Observes and maintains data quality
• Development of SOPs for WMS
• Coordinates and executes Customer requirements regarding WMS & Operational processes
• 24/7 monitoring and maintaining system health for tracking and fleet
management systems across the world for over 50 countries and 200 clients.
• Mining and analysis of data extracted from tracking devices, fleet management
systems, client transactions, and operations’ performance
• Manages implementation of Radio Network Controller and LTE 700-Mhz (FSMF)
implementation for network decongestion and optimization with 4 work
streams and 3 PMs to onboard onto network applications, hardware, payouts,
integration, and commissioning.
• Creates and manages project plan with over 3 PMs, 3800 tasks, and 4 works streams for a docu-
ment repository migration
program and participated in document/ file mapping.
• Manages vendor and sub-contractors (Huawei and Nokia) for efficient implementation of projects.
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