Roa Aldeek

• Support day-to-day accounting operations using Delta accounting software, building on prior experience with Bisan.
• Assist with transaction recording and reporting as part of a structured, hands-on accounting training track.

• Managed the General Directors schedule, coordinated official meetings, and handled incoming/outgoing correspondence
across multi-line communication channels.
• Prepared executive reports and professional presentations; maintained strict confidentiality of sensitive financial and
regulatory information.
• Organized and digitized document management systems, improving retrieval efficiency of archived records.

• CRM Operations & Enterprise Product Launches
• Served as Single Point of Contact (SPOC) for the Enterprise Division, liaising with Sales, Marketing, Digital, Finance, and IT
departments to ensure cross-functional alignment and seamless communication.
• Configured and maintained 12+ monthly enterprise tender structures in Microsoft Dynamics 365 CRM, building complex
product bundles, pricing tiers, and discount frameworks used by Account Managers for corporate proposals.
• Launched 12+ B2B products and services within the enterprise portfolio, spanning telecom, cybersecurity, and connectivity
solutions (e.g., Endpoint Security, Reach Call Center, fixed wireless internet) — managing end-to-end catalog setup, bundle
creation, and price list configuration in Dynamics CRM.
• Planned and executed 10+ enterprise and government marketing campaigns (quarterly government cycles plus ad-hoc
initiatives), coordinating cross-functional teams across marketing, sales, and technical departments to deliver on schedule.
• Project-managed automation of the internal project-brief approval workflow (DWS) with the IT department — digitizing
multi-level sign-off routing, eliminating manual follow-ups and accelerating internal approval cycles.
• Led an AI-driven inventory integration project, giving teams real-time, accurate access to item names, descriptions, and
stock quantities across the warehouse.
• Delivered 5 internal development projects spanning process automation and AI initiatives, improving operational efficiency
and reducing manual workload within the Enterprise Division.
• Represented the Enterprise Division as Project Manager in the company-wide website unification project following the
Jawwal-Paltel merger, collaborating with Digital and Marketing leadership to consolidate and relaunch the Business sector
web pages under a unified brand.
• Represented the Enterprise Division in the post-merger systems integration project, participating in cross-departmental
alignment sessions and requirement gathering ahead of contract conclusion.

• Managed accounts payable/receivable, reconciled bank statements, and supported month-end closing procedures for a
high-volume telecom retail business.
• Prepared financial reports and expense summaries; used accounting software to streamline transaction recording across
telecom product sales.