Customer Service in Medical Department
Trust Insurance Brokers
مجموع سنوات الخبرة :1 years, 2 أشهر
Answer customer inquiries either by phone or face to face.
Provide information about the company to clients.
Analyze customer complains and recommend solution.
Understand the company’s insurance policies and products and be able to tell whether a policy covers it.
Analyse claim and decide weather insurance company policy cover it or not.
Make recommendation to solve the claim.
Inform patients if the claim was accepted and what is the next step.
Record payment and financial statements.