Roba Youssif

Policy and procedures
Social insurance
Medical insurance
Payroll
Investigation
Interviews

Safety and security
Customer service

• Achieving monthly sales target.
• Assigned to handle the A Class customer in 2011.
• Promoted to the roaming team which is responsible for Maadi whole area in 2012.
• Developed strategies to improve after sales service, following up on customer feedback, responding to queries and complaints, and offering solution.
• Handled Cash and inventory accuracy on daily bases.
• Maintained supportive and encouraging attitude with team members.
• Fitted different shifts when needed showing a high flexibility for a fast-moving business need.