Senior Sales Representative
Patchi
Total years of experience :19 years, 11 Months
• Monitoring the quality & quantity of merchandise for sales in the department
• Coordinating with the warehouse manager/supervisor for the ordering of the stocks
• Promoting good public relation through effective customer service
• Ascertains orderliness of the work area to ensure systematic workflow
• Implementing safety & security control measures in line with the corporate standards set by the management
• Ensuring good housekeeping, proper use of supplies, facilities, equipments and proper display of merchandise
Landmark Group of Companies at Riyadh KSA
Men's wear Section in-charge June 2006 to June 2011
Assisting the store manager in the daily running of a retail shop. Helping to ease the workload by taking responsibility for certain tasks and duties including stocktaking, opening the store in the morning and closing it.
Duties: • Approaching customers and helping them with their needs.
• Assisting the management team in maximizing the stores sales and profitability.
• Describing or demonstrating in detail a product and its benefits to customers.
• Assisting customers with their enquiries.
• Maintaining the cleanliness of the retail shop at all times.
• Completing all necessary paper work at the start and end of shift.
• Replenishing stock on shelves.
• Identify trends in complaints and highlight to the relevant managers.
• Processing payments of various kinds, including cash, cheques and credit cards.
• Dealing politely with customer complaints and resolving them.
• Keeping the store organized & maintaining an uncluttered environment.
• Constantly updating and replenishing sales display a reas.
Key Skills and Competencies
• Delivering exceptional customer service.
• Having a team-oriented approach to working.
• A proven track record of driving sales.
• Excellent customer care skills.
• Track record of achieving agreed retail objectives.
• Can work efficiently and accurately in a fast paced service driven environment.
Duties and Responsibilities:
• monitoring the quality & quantity of merchandise for sales in the department
• coordinating with the warehouse manager/supervisor for the ordering of the stocks
• promoting good public relation through effective customer service
• ascertaining orderliness of the work area to ensure systematic flow of work
• implementing safety & security control measures in consonance with the corporate standards set by the management
• ensuring good housekeeping & proper maintained, use of supplies, facilities, equipments & proper & effective display merchandise
• checking of stocks regularly at the selling area
• requesting of documents for stocking & replenishment of the merchandise
• replenishing stocks as soon as possible specially during sale
• setting priority for the work which is spontaneously
• mobilizing department’s performance attainment of profitable store operations that constantly meet sales quota set forth by the management
Duties and Responsibilities:
• monitoring the quality & quantity of merchandise for sales in the department
• coordinating with the warehouse manager/supervisor for the ordering of the stocks
• promoting good public relation through effective customer service
• ascertaining orderliness of the work area to ensure systematic flow of work
• implementing safety & security control measures in consonance with the corporate standards set by the management
• ensuring good housekeeping & proper maintained, use of supplies, facilities, equipments & proper & effective display merchandise
• checking of stocks regularly at the selling area
• requesting of documents for stocking & replenishment of the merchandise
• replenishing stocks as soon as possible specially during sale
• setting priority for the work which is spontaneously
• mobilizing department’s performance attainment of profitable store operations that constantly meet sales quota set forth by the management
Alevels: Math ( A)English(B)Technology(B) S cie n ce ( C) Philsec University