Robert Michael Hamilton Croft, B2C Marketing Manager

Robert Michael Hamilton Croft

B2C Marketing Manager

Nestle Nespresso - Saudi Arabia

Location
Saudi Arabia - Jeddah
Education
Diploma, Marketing And Business
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

B2C Marketing Manager at Nestle Nespresso - Saudi Arabia
  • Saudi Arabia - Jeddah
  • September 2022 to September 2023

Managed and responsible for the B2C product portfolio of coffee, machines and accessories of over 200 SKU's.

Improved Vertuo line machine sales share from 20% to 40% in 8 months via machine placement in store and online, increasing brand awareness through eye-catching and attractive displays.

Planned and implemented 2023 CRM calendar, monitored monthly via evaluations of product launches, themes and local marketing initiatives to drive brand awareness and business growth.
Planned and successfully executed new Vertuo Pop machine Launch of in May 2023 across KSA retail channels, collaborating in cross-functional growth.

Retail Marketing Manager at Alsoukya International (Exclusive Nespresso agents in KSA)
  • Saudi Arabia - Jeddah
  • May 2013 to August 2022

Placed orders and planned installation of boutique POS for 7 new boutiques from 2013 to 2019 and 16 booths in malls in KSA between 2014 and 2019, ensuring guidelines are met.
Launched successful digital marketing and brand campaigns that achieved goals for increased website traffic by 20% in CTR in 6 months, with increased sales of 10%.
Planned and successfully executed new Vertuo Line Machine Launches in 2019 and 2021 across KSA retail channels.
Effectively and regularly monitored and evaluated promotional programs and activities to measure effectiveness and recommend improvements.
Ensured Visual Merchandising guidelines were according to Nespresso global standards.

National Trade Sales Manager at Alsoukya International (Exclusive Nespresso Agents in KSA)
  • Saudi Arabia - Jeddah
  • March 2012 to April 2013

Managing of machine sales with our current Trade Partners throughout KSA.
Ensuring stock displayed is visually attractive, appealing and according to set out standards.
Negotiating deals on promotions, signage, gondola ends etc.
Handling of new contracts with prospective Trade partners. (I.e. margins, rebates etc.)
Continuous acquisition of prospective Trade Partners throughout KSA.

Retail Operations Manager at Sarawat Superstores
  • Saudi Arabia - Jeddah
  • January 2009 to January 2012

Maintaining Hygiene Standards
Store Sales and profitability.
Overall stores presentation and performance.
Housekeeping, cleanliness and hygiene.
Compliance with optimum health and safety standards
Merchandising standards.
Product quality standards.
Staff organization and scheduling.
Supply chain management., i.e. stock control
Maintaining Inventory Levels
Store operating procedures & customer service.
Assist with In-store promotions and marketing.

Education

Diploma, Marketing And Business
  • at Damelin Management College
  • July 1996

Marketing and Business Mangement Diploma

Specialties & Skills

Communication Skills
Teamwork
Customer Service
Team Management
MS Word
MS Powerpoint
MS Excel
Negotiation
Planning
Teamwork
Communication
Team Management
Merchandising
Marketing
Business Development
Customer Service
Management
Marketing Mix
Operations Management
Problem Solving
Marketing Management
Marketing Strategy
Leadership
Marketing Research

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Afrikaans
Expert
Arabic
Beginner

Hobbies

  • Football, Reading, Tennis, Learning about AI.
    Received school honours for Regional football/soccer and making it into the SA u/16 B football/soccer team.