Robert De-Sam, Systems Administrator

Robert De-Sam

Systems Administrator

St. Jude Hospital

Location
Ghana
Education
Diploma, MTA & MCP
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

Systems Administrator at St. Jude Hospital
  • Ghana
  • January 2013 to September 2014

 Was tasked to check installed systems in all departments daily to ensure effective and efficient running of all computers and office machines.
 Responsible for installation of hardware, software and network systems.
 Maintenance of all systems, i.e. software, hardware, and network.
 Servicing of computers and other office machines.
 Liaise with, and work with in close collaboration with ‘INFOTECH DOT NET’ to ensure smooth operation of the HAMS software.
 Ensure regular updating, upgrading and backups of windows and anti-virus.
 Ensure orderliness in the server room and network cables.
 Assist Out Patient Department (OPD) registration of clients where possible.
 Was tasked to any other duties that may be assigned by the Hospital Administrator.

Information Communication Technology Tutor at Holy Child Prep. School, Obuasi
  • Ghana
  • January 2009 to December 2012

 In-charge of the ICT department of the school.
 ICT tutor.
 Was tasked to maintain the school’s computer at the Lab and school’s office.
 Servicing and upgrading school’s computers.
 With my background in computing, was tasked with developing a strategy for keeping record of admission registers, records of students’ and parents’ records, etc.
 Worked as part of a team that helped the success of the examination board and printing department.
 Serviced the school office computer, printers and photocopy machines.
 With my office application, I was part of the school examination typing committee.

Part Time IT Technician at Neighborhood Hospital
  • Ghana
  • April 2008 to August 2009

 Was tasked to take backups and upgrading of windows
 Was tasked to help the Hospital Administrator as at that time, in terms of managing the Hospital’s IT solutions.
 Was tasked to Service and repair all computers in the facility

Education

Diploma, MTA & MCP
  • at Microsoft Certified Professional
  • May 2013

Windows Server Administration Fundamentals. ** Understanding Server Installation Understand device drivers; Understand services Understand server installation options ** Understanding Server Roles Identify application servers Understand Web services Understand remote access Understand file and print services Understand server virtualization ** Understanding Active Directory Understand accounts and groups Understand organizational units (OUs) and containers Understand Active Directory infrastructure Understand group policy ** Understanding Storage Identify storage technologies; Understand RAID Understand disk types ** Understanding Server Performance Management Identify major server hardware components Understand performance monitoring Understand logs and alerts Understanding Server Maintenance Identify steps in the startup process Understand business continuity Understand updates Understand troubleshooting methodology

Diploma, Certified Desktop and Network Administrator (CDNA)
  • at National Institute of Information Technology (NIIT), Ghana.
  • October 2009

 Studying a broad range of IT courses such as CompTIA A+, CompTIA N+, Server Administration, Practical and Design of Computer Networking, Install, replace, and upgrade PC hardware components, Install and troubleshoot PC peripherals such as printers modems, switches/hubs and Routers, Install and configure commonly used PC operating systems, focused with hands – on experienced on assembling/disassembling a computer, installing and configure different windows software & operating systems (DOS, win 95, 98. NT/2000, Microsoft windows XP, Microsoft windows Vista, Microsoft windows 7/8 & Linux), remote desktop, Networking typologies, backups & security, and the Internet.

High school or equivalent, Ghana Education Service Technical Examination Unit, Inter Mediate certificate
  • at Obuasi Secondary Technical (VOTEC)
  • June 2008

Programme: Ghana Education Service Technical Examination Unit, Inter Mediate certificate

Specialties & Skills

Computer Maintenance
Application Testing
Database Management
PC Networking
Computer Hardware
CLIENTS
DRAWING
MAINTENANCE
SERVER ADMINISTRATION
SOLUTIONS

Languages

English
Intermediate

Memberships

School Prints and Examination Body
  • Member