Systems Technician Electrical.
Mercedes-Benz - Kuwait. Al Mulla Automobiles Co.
Total years of experience :17 years, 8 Months
• Training in Safety & Regulations.
• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Notify service adviser immediately if additional work outlined is not needed or required.
• Notify service adviser immediately if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
• Supervise work of any apprentice technicians as assigned.
• Attend factory-sponsored training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customer’s cars are kept clean.
• Keep shop area neat, clean and be able to account for all dealership-owned tools at all times.
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
• Must follow all company safety policies and procedures and immediately report any or all accidents to a manager or supervisor