Robin Mathew

• Managed customer relationship management CRM system, ensuring accurate data collection and analysis
for targeted marketing.
• Organised and represented the company at industry events, exhibitions, and trade shows to network and
build relationships.
• Conducted competitor analysis to identify market opportunities and challenges, adapting strategies
accordingly.
• Implemented detailed sales and marketing tactical action plan, detailing key initiatives to drive sales
performance.
• Negotiated contracts with suppliers and service providers to secure cost-effective marketing solutions.
• Used Facebook, Instagram and YouTube to promote products and events.
• Established pricing and delivery terms based on current market trends and costs.

• Client-focused sales manager leading sales teams to exceed goals.
• Motivated sales team to develop strong consultative relationships with clients.
• Skilled at managing territory and identifying new opportunities to expand client base, product offerings, and
market penetration.
• Demonstrated exceptional presentation abilities.
• Engaged with customers to better understand needs and deliver excellent service.
• Identified issues, analysed information and provided solutions to problems.
• Built and maintained courteous and effective working relationships.
• Resolved customer queries and problems using effective communication and providing step-by-step
solutions.
• Picked up additional tasks to aid team success.

• Spearhead marketing and business development activities to achieve breakthrough performance and acquire
new business.

• Provided technical support to customer in Re-engineering and Turnround shutdown periods.

Service minded Quality Engineer adept at inspection and manufacturing Gasket and making
recommendations for improvements.
• Meticulously detailed oriented and organized with expertise in analysis and inspection.

Served as trainee in manufacturing maintenance department.