Administration Office
FMCG
Total years of experience :22 years, 6 Months
• Office administrative, operational, banking, related works.
• Few PRO process of employment visa, trade license, ejari, tenancy contract, establishment card, PO, etc.
• Handle petty cash and maintain records for attendance, courier, stock, stationery, pantry & cleaning items.
• Prepare Invoice, packing & loading list, Draft letters & memo, make reports of Sales, YTD, MTD, Debit notes and as required by sales team. Apply & collect certificate of origin from chamber of commerce.
• Secretarial work for MD & Manager, attending their phones & emails, update schedules, arrange meetings, apply visa, book tickets, hotel reservations, vehicle insurance, etc.
• Support business development team in promotions & advertisements, market & sample survey. Coordinate, arrange & participate in Gulf food exhibitions.
• Keep track, follow up, negotiate & arrange for payment collections.
• Co-ordinate, arrange & participate in gulf food exhibition.
• Office administrative & operational works.
• Coordinate between various divisions & their departments.
• Company owned vehicles -
* Keep updates on large fleets of vehicles (saloon, pickup, trailer, etc.)
* Inform & follow up with auto workshop dept. for renewal of istimara & insurance, handle accident issues, etc.
• Tracking vehicle movements with GPS systems.
• Rented vehicles -
* Arrange rented vehicles, whenever required by divisions.
* Get quotes, approvals, agreement, payment terms, etc.
* Keep update & perform monthly inspection.
• Coordinate with companies logistics dept., with regards to -
* Requirement of staff & labor accommodations.
* Supply of basic facilities & materials.
* Attend the requests, disputes, issues related to labour camps.
• Arrange employee transport.
• Coordinate with Division manager /coordinators for making final reports related to sales, estimates, overheads, etc.
• Update divisions about medical / finger print appointments for their new employees & expiry of residential permit, passport etc. for their old employees.
• Local purchase -
* Prepare database for vast types of materials, as required by each divisions.
* Arrange monthly stationery, pantry & cleaning items.
* Stock all the required labor uniforms, safety materials, etc.
* Send inquiries & RFQ. Upon receipt of quotes, prepare comparison charts, discuss payment terms, check suppliers credit & eligibility with accounts dept., confirm delivery period, get GM approval, prepare LPR & LPO, follow up for delivery of material, forward invoices & necessary documents to accounts & stores.
• Handle petty cash.
• In urgent situation, handle secretarial job for CEO & GM and front office works like attending calls, arrangements for meeting, apply visa, ticket, hotel reservations, etc.
• Perform sales coordinator jobs related to quotes, submittals & sample boards and all sort of coordination as required by sales team.
• Perform Jr. accountant (payment receivables) jobs related to tracking, follow up & negotiations, arrange for collection of payments.
• Provide training to newly joined coordinators.
• Clear queries as required by HR and Accounts department. Support Business development team in promotions & advertisements.
• Attending Investors & Agents Queries Through Front Desk, Calls &Emails.
• Handling Queries With Expertise Knowledge & Well Versed Communication Skills.
• Provide Information Related To Mutual Funds Schemes, Applications & Cheques Status, Current Fund Value, Updates And Other Related Queries.
• Maintaining Registers For Follow Up Of Cases, Which Takes Time To Get Solved By Processing Teams Or Head Office.
• Accepting Forms & Punching Properly The Date & Time. Later, Enter The Details For The Same In The System And Arrange To Submit All The Forms To The Processing Team Before The Deadline On Daily Basis.
• Other Office Related Jobs.
• Attending Customer Calls Related To Offers, Tariffs, Billing Disputes, Network Services, Etc. And Provide Required Reliance India Mobile Product Knowledge.
• Handling Queries With Expertise Knowledge & Telephonic Ethics.
• Calls Answered & System Entries To Be Clear And Error Free, For Maintaining Good Quality Record While Checked By Inspection Team Every Month.
• Support Newly Joined Employees, Whenever They Face Difficulties While Taking Calls On Floor.
• Assist Team Leader In Making Reports Related To Performance, Scores, Updates Etc. & Monthly Roaster.
• Generating, Convincing, Attending And Follow-Up With Clients For New And Old Car Loans.
• Preparing Quotations.
• Collection Of Documents & Payment Cheques For Loan Approval.
• Taking Approval Letters To Dealers For Delivery Of Vehicles.
• Follow-Up With Dealers, Updation Of Latest Price, Model Etc. Of The Vehicles.
• Collection Of Old or Expired Insurance Policies Of Vehicles For Renewal.