روبن ويبر, Runner

روبن ويبر

Runner

AZADEA Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Administration and Hospitality Management
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

Runner في AZADEA Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2015

Acknowledges guests’ arrival and ensure their needs are always attended
•Shares menu knowledge to assist guests with questions and make recommendations if needed
•Providing hot and fresh food to guests while adhering to service standards
•Follows standard operating procedures for safe food handling and preparation, assembly, and presentation to ensure guests’ satisfaction
•Performing side duties established by the supervisor or manager
•Takes initiative in completing extra tasks when required duties are completed
•Assists in double checking all items received from stores and ensures it corresponds with the requisition form

Sales Specialist في Intercontinental Hotel Group
  • الفلبين
  • يونيو 2014 إلى أغسطس 2014

•Encourage sales with in-season promotions
•Reservation of hotel room and performing cancelation of reservation as guest wanted.
•Helping the guest to locate the nearest IHG hotel
•Provides correct information when guest needed
•Understanding the guests’ preferences to help them better.

Bartender Server في Baltimore Country Club
  • الولايات المتحدة - ماريلاند
  • فبراير 2013 إلى فبراير 2014

•Familiarize with menu and beverage terminology.
•Follows the procedure in service while adhering to country club service standards.
•Ensures sufficient quantities of glassware and silver ware are available prior the start of service.
•Check-in With guests to assure satisfaction and address any concern.
•Completes all duties and re-stocks silverware and other supplies.

Waiter في Hotel H2o
  • الفلبين
  • أكتوبر 2011 إلى يناير 2012

•Serves food and beverages to the guests.
•Prepare cocktails while adhering to standards regarding beverage preparations.
•Maintains proper sanitation and health and safety standards in all work areas.
•Undertakes all normal and ancillary duties associated with this department and accept variances to the above duties as and when required maintaining operational effectiveness.

الخلفية التعليمية

بكالوريوس, Business Administration and Hospitality Management
  • في Centro Escolar University
  • مارس 2012

Specialties & Skills

Microsoft Outlook
Microsoft Office
Guest Satisfaction
Customer Service
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK
MICROSOFT POWERPOINT
MICROSOFT WORD
Communication
Leadership
Customer Service
Handling Guest Complain
Problem Solving
Team Player

اللغات

الانجليزية
متمرّس