Senior Systems Specialist
Primary Health Care Corporation
Total years of experience :15 years, 2 Months
Designs, acquires, tests and implement new organization ICT infrastructure. Redesigning the network to be self-sufficient from an infrastructure previously designed to rely and run services from Hamad Medical Corporation and Supreme Council of Health.
Installed local servers to ensure reliability and availability of services especially on events when services from HMC and SCH become unavailable.
Installed key infrastructure servers such as Domain Controllers, Networking servers (routers, Filters, DHCP, etc.) and File Servers.
Maintains Virtualized Exchange 2010 server farm using Exchange Management Console and Exchange Management shell (Power shell).
Maintains VMWare Esxi and Citrix Xenserver VM hosts farms.
Configure and maintain security related server appliances such as antivirus servers, update servers, web (Cisco Ironport Web Security Appliance) and mail (Cisco Ironport Mail Security Appliance) security appliances.
Averted major security incidents (intrusion) botnet and mobile hijacking by coordinating efforts from the affected users, technical support and network team to prevent further communication between PHCC network and attacker.
Guided and assist Malomatia in 2011 incident getting public DNS servers running after total Datacenter power outage.
Administered PHCC accounts for Qatar National E-learning Portal
Resolved issues prevalent to previous network (HMC) such as virus outbreak which renders the network nearly unusable.
Utilized virtualization technologies to ensure efficiency of resource use on servers requirements. 2 out of 43 servers remaining as physical servers as specification for these server require peripherals to be connected directly to the server and are not yet virtualization-aware software.
Supervise a team of specialists and assist on resolving issues encountered on day-to-day tasks
Provides technical consultation, attends, and influences discussions on Clinical Information System (CIS) Projects implementations.
Consistent member of Technical and Financial evaluation committees for IT-related procurements.
Evaluates relevant systems which can improve infrastructure stability, performance and scalability.
Evaluates and prepares documents for projects and processes relevant to ICT Infrastructure operations.
Author Infrastructure-related Documentations such as Policies, Standard Operating Procedures, Workflow and Dashboards.
Actively contributed to the IT department’s goal of achieving efficient computer, network and communication infrastructure support. Installed servers required to secure and facilitate efficiency of Engineers, Architects and Office staff daily tasks.
Written several manuals and guides used by the Information and Communications Technology Department. Author of several user guides regarding ICT services in use throughout Arabtec Qatar.
Created, maintains and provides content for ICT Department web site.
Successful implementation of a virtualized server environment with opensource software. Virtualized numerous services such as email, file hosting and sharing, web content serving, voice-over-IP, network traffic analysis, and hardware/software inventory to name a few. Implementation includes installation and configuration of opensource Storage attached network (SAN) servers.
Successfully designed, installed and maintained wireless data and communication network infrastructure between remote site offices within Al Waab City project site. Utilized Point-to-point Wireless Bridges and IP telephony in the implementation.
Successfully executed routine tasks of desktop support, network and server maintenance. I have implemented efficient desktop deployment through proper desktop image creation and restoration. This initiative significantly reduced installation time for new desktop computers.
Created and installed a secure file server accessed remotely by external clients namely: AABCO, ALJAR, Econstruct and others as required by Technical Department. The server is quite user friendly that it has been managed only by Technical Department supervisor without requiring IT personnel intervention and accessed by clients through web browser without requiring additional complicated software.
Initiated the use of a split-cable used for providing temporary connections on offices with insufficient data ports.
Installed a DHCP server on our network. This server allowed us to securely provide wired and wireless network settings and connectivity to internal and external clients’ (Cansult-Maunsell, Project Director, General Manager and Technical Department Manager) desktop, laptops and handheld devices without requiring us to configure these devices manually.
Has successfully completed Bachelor of Science program through Philippine Government Science Scholarship (DOST RA7687)