Network Operations Engineer
CONVERGE ICT SOL INC
مجموع سنوات الخبرة :4 years, 6 أشهر
Increased network efficiency by implementing and maintaining robust infrastructure systems.Ensured data security by deploying advanced firewall configurations, intrusion detection systems, and encryption protocols.Provided continuous support to end-users, resolving connectivity issues promptly and professionally.Reduced response times to network incidents with thorough documentation and efficient escalation procedures.Collaborated on large-scale projects that resulted in significant cost savings through resource optimization techniques.Enhanced system uptime by proactively monitoring and troubleshooting network issues.Troubleshoot routers, layer 2 and 3 switches, and network firewalls. Collaborated with cross-functional teams for seamless network integration during mergers and acquisitions.Designed, tested and implemented network servers, infrastructure and software.Monitored and maintained network and software components according to established guidelines and best practices. Resolved issues related to operational components for LAN, WAN and voice systems.Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.Participated in system development life cycle from requirements analysis through system implementation.
Developed cost estimates and project specifications for proposals. Reduced project completion time with efficient resource allocation and effective communication strategies.Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration. Reviewed technical drawings developed by CAD technicians and drafters.Documented and developed engineering procedures and processes. Created detailed reports on engineering activities and findings.Monitored and evaluated engineering performance to recommend improvements.
Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities. Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.Addressed public questions, complaints and requests and provided necessary assistance.Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.Spearheaded successful projects from conception through completion, showcasing strong project management abilities.Boosted team morale through recognition programs, resulting in higher productivity levels.Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.Mentored junior staff members, helping them develop their skills and advance in their careers.
Carefully packaged finished products and prepared for shipment. Participated in regular performance evaluations, identifying areas for growth and development within the role.Collaborated with team members to meet production deadlines, ensuring customer satisfaction.Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.Enhanced production efficiency by operating various machinery and equipment in a timely manner.Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.Streamlined assembly processes by implementing lean manufacturing techniques, increasing overall productivity.Implemented best practices for material handling, contributing to reduced damage rates during transportation.Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.Utilized hand tools and power tools to assemble products, practicing safety measures.Used equipment properly to avoid workplace hazards or injuries. Inspected and adjusted work performed to meet expectations.
Cleaned and maintained warehouse in compliance with OSHA safety standards.Received and processed incoming stock to keep inventory levels accurate and up-to-date.Coordinated with supply chain partners ensuring seamless flow of goods from warehouse to customers.Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.Assisting with returns and exchanges to restore customer confidence and prevent loss of business.Facilitated accurate inventory tracking by conducting regular audits and maintaining up-to-date records in the database system. Collaborating with other departments to optimize warehouse operations and keep production high.
