Logistics Manager
Al Futtaim Group
Total years of experience :24 years, 2 Months
JOB SUMMARY:
Plan, direct and coordinates activities. Implement and Manage processes.
MAIN TASK:
• Optimize cost to serve & cost per singles and ensure management of related logistics activities in order to secure the materials to achieve company sales target.
• Optimize logistic resources and administrative procedures, ensuring reliable inventories and suggesting innovative hub-management solutions.
• Ensure customer satisfaction for D2C, ECOM Business through Service provider and In-house delivery.
• Defining budget & operation cost and managing P&L in order to keep cost per singles at minimum for UAE, Qatar and KSA.
CONTRACT MANAGEMENT:
• Maintaining a professional relationship with 3PL’s, governed by scope of Contract so as to achieve the maximum cost saving in line with the monthly turn over target.
• Keep focus on the business by conducting weekly / monthly review meetings with all stake holders (Internal and External) and ensuring fulfilment of store orders on time for UAE, KSA and Qatar.
QHSE & Product Registration Compliance:
• Apply the site’s HSE policy for QSE.
• Monthly QHSE Audit.
• Ensuring Regulatory (SASO, ESMA, GSO, DM etc) requirements are fulfilled for merchandise stock.
Monthly Reporting:
• Weekly & monthly Management reporting on Volumes, Costs, Landing Forecast, achievement and challenges on KPI’s (key performance indicators) and analysis of Warehouse and Distribution Cost and IC&D Cost.
• Weekly Stock Ageing report in order to take necessary actions with planners and commercial team for stock depletion.
Achievements include:
• 13% saving on Warehouse cost through warehouse transformation project.
• 18% saving and increase in NPS (Net Promoter Score) by 15 points through In House Last Mile Delivery.
• 10% Cost Saving by Reduction of Non Merchandising stock holding at warehouse.
.
Tender / Project Management:
• Review and Analyze Data.
• Preparing budget / Costing sheet for the tender.
• Compiling tender documents.
• Project management / implementation.
• Process development and SOP Creation.
JOB SUMMARY:
Plan, direct and coordinates activities. Implement and Manage processes.
MAIN TASK:
• Ensure prompt client deliveries in a cost effective manner according to client expectations and in line with the Group policy and best practices.
• Optimise cost to serve (cost, deadline, quality) and ensure the management of related logistics activities in order to ensure clients satisfaction.
• Optimise logistic resources and administrative procedures, ensuring reliable inventories (stocktaking) and suggesting innovative hub-management solutions.
• Defining budget and operation cost and size the needed resources to achieve the objectives.
• Budget Management and P&L Reporting.
CONTRACT MANAGEMENT:
• Maintaining a professional relationship with customer, governed by the scope of Contract signed with them so as to achieve the maximum cost saving in line with the monthly turn over target.
• Keep the focus on the business by conducting weekly / monthly review meetings and ensuring fulfilment of customer orders on time.
QHSE (Quality, Health, Safety and Environment):
• Apply the site’s HSE policy for QSE.
• Carrying out an annual QHSE Audit.
Monthly Reporting:
• Monthly reporting to management on volumes handled, Costs incurred, achievement of KPI’s (key performance indicators) and analysis of logistics issues.
• P&L Reporting by customer / Account.
Achievements include:
• 119K of cost saving from FTE allocation.
• Saved 36 k USD on waste management project.
.
Tender / Project Management:
• Review and Analyze Data.
• Interacting with the prospective customer on data requirement, process etc.
• Preparing budget / Costing sheet for the tender.
• Compiling tender documents.
• Ensuring timely response to the bid.
• Project management / implementation.
• SOP Creation.
JOB SUMMARY:
Plan, direct and coordinates warehouse and co-packing operation activities. Manage process, procedures.
MAIN TASK:
• Ensure prompt client deliveries in a cost effective manner according to client expectations and in line with the Group policy and best practices.
• Optimise cost to serve (cost, deadline, quality) and ensure the management of related logistics activities in order to ensure clients satisfaction.
• Work with the Division Supply Chain Director and team to set client distribution targets (quality, lead times, transfer of information, etc.) and determine resources needed to achieve these goals.
• Optimise logistic resources and administrative procedures, ensuring reliable inventories (stocktaking) and suggesting innovative hub-management solutions.
• Defining budget and operation cost and size the needed resources to achieve the objectives.
• Manage the budget for the unit; implement indicators and resources; set targets and supervise the team.
• Meet regularly with the sales /marketing departments and clients, with Customer Care, to define new distribution strategies and improve physical distribution.
CONTRACT MANAGEMENT:
• Maintaining a professional relationship with the logistics partner, governed by the scope of Contract signed with them so as to achieve the maximum cost saving in line with the monthly turn over target.
• Keep the focus on the business with the logistics partner by conducting weekly / monthly review meetings and ensuring fulfilment of customer orders on time.
QHSE (Quality, Health, Safety and Environment):
• Apply the site’s HSE policy for QSE (in conjunction with the ETN & HSE manager)
• Carrying out an annual QHSE Audit.
Monthly Reporting:
• Monthly reporting to management on volumes handled, Costs incurred, achievement of KPI’s (key performance indicators) and analysis of logistics issues.
Achievements include:
• Redesigned operation process enabling to reduce order process time and cost by 31.7K USD.
• Saved 14.6k USD on recycling project.
• Reduction of 50% cost on key warehouse consumables.
Tender / Project Management:
• Review and Analyze Data.
• Interacting with the prospective customer on data requirement, process etc.
• Preparing budget / Costing sheet for the tender.
• Compiling tender documents.
• Ensuring timely response to the bid.
• Project management of awarded customer.
JOB SUMMARY:
Plan, direct and coordinates warehouse and co-packing operation activities with 3PL service provider. Managed process, procedures and those engaged in the process.
JOB PROFILE:
• Reporting to Physical distribution manager, responsible for managing all the aspects of operations with the service provider.
MAIN TASK:
• Ensure prompt client deliveries in a cost effective manner according to client expectations and in line with the Group policy and best practices.
• Optimise cost to serve (cost, deadline, quality) and ensure the management of related logistics activities in order to ensure clients satisfaction..
• Work with the Division Supply Chain Director and team to set client distribution targets (quality, lead times, transfer of information, etc.) and determine resources needed to achieve these goals.
• Optimise logistic resources and administrative procedures, ensuring reliable inventories (stocktaking) and suggesting innovative hub-management solutions.
• Defining budget and operation cost and size the needed resources to achieve the objectives.
• Apply the site’s HSE policy for QSE (in conjunction with the ETN & HSE manager)
• Manage the budget for the unit; implement indicators and resources; set targets and supervise the team.
• Meet regularly with the sales /marketing departments and clients, with Customer Care, to define new distribution strategies and improve physical distribution.
• Supervise and develop relations with logistic partners.
• Ensure resources are shared effectively and efficiently.
• Ensure budget consolidation/consistency and promote best practices.
• Provide feedback through the relevant channels.
CONTRACT MANAGEMENT:
• Maintaining a professional relationship with the logistics partner, governed by the scope of Contract signed with them.
• Ensuring good relationship with logistics partner, so as to achieve the maximum cost saving in line with the monthly turn over target.
• Keep the focus on the business with the logistics partner by conducting weekly / monthly review meetings and ensuring fulfilment of customer orders on time.
QHSE (Quality, Health, Safety and Environment):
• Initiating, participating and maintaining standard QHSE habits within 3PL activities.
• Carrying out an annual QHSE Audit.
• Monitoring closure for action points raised in the Audit.
Monthly Reporting:
• Monthly reporting to management on volumes handled, Costs incurred, achievement of KPI’s (key performance indicators) and analysis of logistics issues.
Achievements include:
• Redesigned operation process in line with the logistics partner which enabled to reduce order process time, man hours and cost using Lean Methodology.
• Reduced overtime hours restricting to compliant hours of 60 man hours per week.
• Reduced overtime cost by 75%.
• Eliminated variable overhead cost (Temporary Labour) by 95%
JOB PROFILE:
Reporting to Site Manager, responsible for managing all the aspects of operations for a 36, 000 Sq meter warehouse with 100 staff.
CLIENTS HANDLED:
ABB (Manufacturer of electrical items).
Crocks (Manufacturer of Shoes).
Technogym (Manufacturer of Health equipments).
WABCO (Manufacturer of Automotive parts).
Dynex (Manufacturer of Automotive Parts).
Osram (Manufacturer of electrical lighting items).
P&G (Consumer Products).
Henkel Cosmetics (Consumer Products).
Henkel Adhesive (Industrial and Commercial Chemicals).
GE Health Care
Saint Gobain
Williamson-Dickie
Embraer - Emirates (Manufacturer of Air Line parts)
MAIN TASK:
Develop and execute inventory management strategies using historical activity/data, design change knowledge and other information in order to reduce warehousing costs.
Maintain product, packaging and material inventory/availability using demand forecasts, historical orders and software tools in order to support the operations plans and customer demand.
Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods.
Participate in the operations review meetings along with management team.
To identify, develop and support new processes and procedures to streamline operations which will ensure smooth and efficient operation of the complete Supply Chain.
Working hand in hand along with customer to ensure that their Monthly/Yearly revenue targets are met on time and in full.
Planning and monitoring the storage, delivery and dispatch of orders.
Overseeing stock control and processing orders.
Ensuring quality, delivery budget and environmental objectives are met.
Fulfilling objectives and directions from the Management.
Coordinating the use of automated and computerized systems.
Keeping stock control systems up to date.
Identifying slow moving stocks and to transfer them to appropriate locations.
Planning future capacity requirements.
Organizing the recruitment and training of staff, as well as monitoring staff performance and progress.
Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets (KPI’s) are met.
Producing regular reports and statistics on a daily, weekly and monthly basis.
Briefing team leaders on a daily basis.
Visiting customers to monitor the quality of service they are receiving.
Maintaining standards of health and safety, hygiene and security in the work environment.
Overseeing the planned maintenance of vehicles, machinery and equipment.
Analysing outsourced labour requirement and varying the headcount as required.
CONTRACT MANAGEMENT:
Maintaining a professional relationship with the customers, governed by the scope of Contract signed with them.
Ensuring good relationship with different Transport companies and include them on ad-hoc freight tenders, so as to achieve the maximum cost saving.
Keep the 3PL’s interested and focused on the business by conducting weekly / monthly review meetings and ensuring fulfilment of customer orders on time.
QHSE (Quality, Health, Safety and Environment):
Initiating, participating and maintaining standard QHSE habits within 3PL activities.
Carrying out an annual QHSE Audit.
Monitoring closure for action points raised in the Audit.
Monthly Reporting:
Monthly reporting to management on volumes handled, Costs incurred, Revenue achieved, achievement of KPI’s (key performance indicators) and analysis of logistics issues reported for the month.
Achievements include:
Redesigned operation process which enabled to reduce the warehouse production cycle time, man hours and cost using Lean Methodology.
Increased stock accuracy from 86% to 99.96%.
Established and maintained a strong client base as a result of dedicated customer service activity.
Implemented cross training system.
Reduced overtime cost by 59%
Eliminated variable overhead cost (Temporary Labour) by 100%
JOB SUMMARY:
Reporting to Project manager. Plans, directs and coordinates warehouse operation activities in a 50, 000 Sq meters warehouse with 60 staff including customer service. Managed process, procedures and those engaged in the movement, storage, inventory control, customer service and Vendor management.
CLIENTS HANDLED:
• Kellogg Brown and Root (Supplier of US Army for Iraq and Afghanistan projects).
• DynCorp (Supplier of US Army for Afghanistan projects).
• Weir Engineering Services (Oil and Gas).
• Neighbors (Oil and Gas).
• Al Dhar (YAS Island Project).
• Al Dahra (Abu Dhabi government project).
• Philips (Manufacturer of House hold Electronics).
• Epson (Manufacturer of Printers).
• Samsonite (Manufacturers of Bags)
• Toys R’us (Suppliers of toys).
• Al Shaya (Mother Care and baby products).
MAIN TASK:
• Develop and execute inventory management strategies using historical activity/data, design change knowledge and other information in order to reduce warehousing costs.
• Planning, implementing and analysing operation process.
• Review and analyze inventory reports and statics on a daily basis and make appropriate recommendation to management.
• Investigating Internal and External customer complaints involving warehouse and shipping errors and claims, coordinating with them for timely and appropriate resolutions and implementing corrective measures.
• Supervising offloading / Loading activity of oversized / out of gauge products like Building materials, equipments and moveable units like telescopic handler, trailer beds, bull dozers, crew cabs, 4x4 rangers, tankers, sewage units, water treatment units etc.
• Analysing outsourced labour requirement and varying the headcount as required.
• Analyze monthly warehouse consumables requirement for reordering.
• Managing and coordinating with 150 vendors (Local and Overseas).
• Creating load plan and analysing it for container requirement (SOC, COC, Flat racks etc) and accordingly coordinating with transport / forwarding department.
• Processing Delivery Advice, Invoice, Load Manifest and forwarding it to documentation department.
• Maintain and achieve set KPI’s as per contractual terms and provide weekly and monthly process report to management and client.
• Process 5000 SKU daily inbound and outbound respectively for 45 different locations.
• Training operation team.
• Preparing roaster and work assignments.
• Processing appraisal form for management review.
Monthly Reporting:
• Monthly reporting to management on volumes handled, Costs incurred, Revenue achieved, achievement of KPI’s (key performance indicators) and analysis of logistics issues reported for the month.
• Attendance and Overtime report for HR department.
• Preparing delivery cycle time report for Customers vendor performance analysis.
Achievements include:
• Redesigned operation process which enabled to reduce the warehouse production cycle time, man hours and cost.
• Established and maintained a strong client base as a result of dedicated customer service activity.
• As a result of dedicated customer service activity was able to attract new clients.
• Implemented cross training system.
JOB SUMMARY:
Reporting to Project manager. Plans, directs and coordinates warehouse operation activities in a 50, 000 Sq meters warehouse with 60 staff including customer service. Managed process, procedures and those engaged in the movement, storage, inventory control, customer service and Vendor management.
CLIENTS HANDLED:
• Kellogg Brown and Root (Supplier of US Army for Iraq and Afghanistan projects).
• DynCorp (Supplier of US Army for Afghanistan projects).
• Weir Engineering Services (Oil and Gas).
• Neighbors (Oil and Gas).
• Al Dhar (YAS Island Project).
• Al Dahra (Abu Dhabi government project).
• Philips (Manufacturer of House hold Electronics).
• Epson (Manufacturer of Printers).
• Samsonite (Manufacturers of Bags)
• Toys R’us (Suppliers of toys).
• Al Shaya (Mother Care and baby products).
MAIN TASK:
• Develop and execute inventory management strategies using historical activity/data, design change knowledge and other information in order to reduce warehousing costs.
• Planning, implementing and analysing operation process.
• Review and analyze inventory reports and statics on a daily basis and make appropriate recommendation to management.
• Investigating Internal and External customer complaints involving warehouse and shipping errors and claims, coordinating with them for timely and appropriate resolutions and implementing corrective measures.
• Supervising offloading / Loading activity of oversized / out of gauge products like Building materials, equipments and moveable units like telescopic handler, trailer beds, bull dozers, crew cabs, 4x4 rangers, tankers, sewage units, water treatment units etc.
• Analysing outsourced labour requirement and varying the headcount as required.
• Analyze monthly warehouse consumables requirement for reordering.
• Managing and coordinating with 150 vendors (Local and Overseas).
• Creating load plan and analysing it for container requirement (SOC, COC, Flat racks etc) and accordingly coordinating with transport / forwarding department.
• Processing Delivery Advice, Invoice, Load Manifest and forwarding it to documentation department.
• Maintain and achieve set KPI’s as per contractual terms and provide weekly and monthly process report to management and client.
• Process 5000 SKU daily inbound and outbound respectively for 45 different locations.
• Training operation team.
• Preparing roaster and work assignments.
• Processing appraisal form for management review.
Monthly Reporting:
• Monthly reporting to management on volumes handled, Costs incurred, Revenue achieved, achievement of KPI’s (key performance indicators) and analysis of logistics issues reported for the month.
• Attendance and Overtime report for HR department.
• Preparing delivery cycle time report for Customers vendor performance analysis.
Achievements include:
• Redesigned operation process which enabled to reduce the warehouse production cycle time, man hours and cost.
• Established and maintained a strong client base as a result of dedicated customer service activity.
• As a result of dedicated customer service activity was able to attract new clients.
• Implemented cross training system.
JOB SUMMARY:
Plans, directs and coordinates warehouse operation activities. Managed process, procedures and those engaged in the movement, storage, inventory control, customer service and Vendor management.
JOB PROFILE:
• Reporting to Manger, responsible for customer service & warehousing activities.
MAIN TASK:
• Supervising complete operation.
• Review and process Invoices, Work Order and issue work assignments.
• Maintain all receiving records and verification of inbound purchase orders and forward it to accounts.
• Managed distribution centre transportation fleet.
• Implemented best practise planning and forecasting methodology in line with customer demand.
• Sales force support by supporting smoother communications, price list administration, margin analysis and reports.
• Account Administration including Processing, Checking & Dispatch of Invoices (to customers), Raising debit/credit notes and purchase orders.
• Coordinating with departments like Warehouse, Procurement etc to ensure that customer’s requirements are met in full and on time.
• Managing the interface between Vendor, Warehouse, Sales and Customers.
Achievements include:
• Developed and maintained an effective inventory strategy to reduce capital employed in inventory holding whilst achieving agreed customer service level agreements.
• Raised component availability while maintaining economical inventory and costs.