Technical Support Officer
Keystone Technology Services
Total years of experience :15 years, 7 Months
CCTV, Access Control Installations
Structured Cabling Data/Voice/BMS
ELV system Installations, Programming and Commissioning
Transworld Information Technology W.L.L, Bahrain 2011-2013
TECHNICAL SUPPORT ENGINEER
✓ Installing Operating System Software and Hardware installations.
✓ DATA CENTER SOLUTIONS Installations and Maintenance.
✓ IT Desktop Support Services.
✓ Network Printer Troubleshooting, Installing maintaining.
✓ Wireless routers and access point Configurations.
Koggala Beach Hotel 2008-2010
IT SUPERVISOR
✓ Maintaining Computers & IT related equipments.
✓ Maintaining Hotel Management Software/Payroll/Time Attendance
✓ Trouble Shooting PABX (intercom) System.
✓ Network Administration. (LAN/WAN) Wi-fi Installations
✓ Repairing and Installation Motorola Two Way Communication Systems.
✓ CCTV/DVR Camera/TV Installations and Trouble Shooting.
Network Administration (VPN/Wireless)2003 Server Environment
End User Problem Solving of the Company.
Help Desk Support for Systems Engineer.
Email/Proxy Server Administration(Ms Exchange Server/MS Outlook)
Preparing Data Backup Functions & Data Security Functions.
Converted from Mainframe to Open Systems Server based system for around 300 user network.
Maintained the system at optimum performance levels within tight schedule, trouble shooting, and problem solving and applying permanent solutions.
✓ Diploma in Computer Hardware Engineering Technology in "Londontec City Campus"
✓ Passed G.C.E.O/L Exam with 6 Credits Passes including English, Mathematics & Science in 1998 ✓ Studied Up to G.C.E A/L Maths Stream. ✓ Higher Diploma in Electronics in" Londontec City Campus"