Head of Finance & Operations
Joie De Vivre International Insurance Brokerage LLC
Total years of experience :14 years, 3 Months
Developed, implemented powerful management tools tracking internal
nancial & operational data - including sales forecasting platform,
integrated budget models. Adopted for use company wide.
Prepared and managed an annual budget of AED 96.0 million FY2019-
2020; including nancial analysis, reports, budgets, and revenue
collections. Implemented improvements for cash ow management.
Responsible for training and mentoring employees/staff; many of
whom have advanced within the organization.
Structured and streamlined redundant day-to-day operations resulting
in more accurate and timely nancial information used in monthly
nancial reporting package
Created several automating processes, cutting work, boosting
operational efciency 26%
Launched (2) new enterprise-level software systems. Trained all
employees on new systems, migrated data from old systems, streamline
programs, synchronized with product / reporting needs.
Created an environment focused on 100% customer satisfaction,
resolved customer issues, and received repeat business from satised
clients for over 7 years.
Liaised with PwC for merger due diligence providing support
documentation and information as requested.
Developed Dashboard's for management to monitor daily operations.
Promoted to Finance & Operations Manager in 2018 due to
outstanding performance in Finance department for 5 years.
Became member of core committee in 2018 for launch of new online
insurance sales website.
Awarded for conducting forensic audit which saved company AED 3.0
Certified chartered accountant with 3 years of work experience includes:
• Employed as a trainee working mainly in audit, accountancy and taxation.
• I dealt with a wide variety of clients across many different industries. I learnt how to operate in a professional environment, deal with deadlines and how to interact and communicate successfully with clients as well as garnering substantial business and financial skills and competencies.
• Accounts preparation Smaller client’s required the preparation of statutory and management accounts.
• I became proficient in the preparation of accounts and the use of a number of accounting systems such as FoxPro as well as highly capable in Excel.
My previous job had thought me to fight with different situations. I am intending to bring out the professionalism.