- Welcoming guest. - Briefing the customer’s before their flight in regards to the safety. - Loading and unloading the passengers. - Handling customer during hot loading procedures, keeping safety of the passengers while approaching the helicopter. - Coordinating with the team if any changes in the schedules or groups during the operations. - Coordination with Pilot if any changes. - Filling the CFR (Commercial Flight Report) and documenting it accordingly. - Working under the procedures of aviation rules and regulations. - Making report on the daily sales.