Lead HR Business Partner
TASC Outsourcing
Total years of experience :15 years, 6 Months
Achievements
• Project Lead of TASC’s Business Excellence programme winning TASC its 1st time Mohammed Bin Rashid Al Maktoum Business Excellence award 2018, SKEA Silver category awards 2016 & 2018.
• Implemented Quality Management System by preparing the HR Operations department for ISO 9001:2008 certification for the 1st time.
Responsibilities
• Create WOW experience through employee on-boarding for TASC new joiners - Coach New employees on the TASC culture.
• Advise HODs & team leaders during team performance meetings
• Lead and train New HR team members.
• Design & lead Employee Engagement activities through employee town halls, FUN on the Floor activities, quarterly team outings and TASCFORCE (employee driven engagement teams).
• Diagnose HR data and highlight risks (compliance & strategic) to Group VP with HR analytics.
• Advise on all employee relations issues and highlight solutions for line managers on people issues.
• Deliver effective HR communication to key stakeholder of leadership team through storytelling.
• Drive annual HR initiatives as performance management & compensation review.
• Coach new HR team members.
• Align department quality & compliance metrics and conduct timely internal & external audits within the capacity f Deputy Management Representative for ISO 9001:2008 QMS.
Reporting to the COO of IBS MEA, I was the single point of contact at IBS MEA for HR, Facility Management, Training, Corporate Communication and Travel desk. I also reported to the Global HR Manager assisting with HR requirements for other regions as required.
Responsibilities
• Addressed HR operational queries for leave management, employee benefits, and organisation policies.
• Facilitated globally run HR functions - annual performance appraisal, training for managers, policy changes - for DXB office.
• Overlooked joining and induction activities for full time and contract positions.
• Managed monthly payroll and facilitated salary administration for contract employees.
• Prepare HR budget; annually source and select business partners for medical insurance, employee travel, IT and communications maintenance and facility management as appropriate.
• Provided admin support for visiting CXO level employees in IBS DXB office.
• Managed Immigration and TECOM licensing office activities as company PRO.
Achievements
• Organised and coordinated IBS’s first international airline customer forum held in The Address Marina, Dubai in October 2010. The event was a three day program with 70 attendees.
Reporting to Project Director, I was recruited to support sales team with generating new clients and generating CV for new job portal. I was promoted to HR role to streamline existing HR functions and setup HR procedures and policies to complete business requirements
Roles & Responsibilities
Human Resource
• Sourced, screened and shortlisted CVs for internal recruitment
• Conducted HR interviews and online psychometric tests
• Conducted induction for new hires and exit interviews
• Organised employee engagement events, new year’s parties, iftars, employee birthdays under the FUNSQUAD programme
• Updated and maintained organisation structure based on new hires and retirees
• Maintained employee database
Recruitment Coordinator
• Gathered skill specifications from clients on their talent requirements
• Sourced, screened and shortlisted candidates for interviews
• Arranged and coordinated interviews for shortlisted candidates at client venues
• Monitored sales and after sales performance through reports, status trackers and invoices
• Coordinated review and brainstorming meetings for the sales team
Laazi support team member
• Provided support for jobseekers on website usage and job application
• Generated CVs for the website through social media marketing
• Managed groups on social networking sites as LinkedIn and Facebook
• Handle the company blog (http://blog.laazi.com/)
Achievements
• Streamlined recruitment process and coordinated ‘how to hire’ training workshop for project managers to improve employee retention.
• Reviewed and implemented new induction process.
• Created an ‘open door’ environment to increase communications across teams through informal activities under the FUNSQUAD program.
• Developed new HR handbook and manual with streamlined process and procedures.
Reporting to the Local HR Head, I was part of a two member team responsible for the day-to-day management of HR functions for over 500 employees including a business unit and the non technical support team.
Responsibilities
• Provided generalist HR support in areas as employee grievance handling, performance management, employee benefits.
• Worked internally with the core HR functional units to improve and implement the HR processes and policies in the company.
• Maintained the employee database, updating of data when necessary.
• Ensured the closure of corporate HR processes with specific timelines.
• Generated weekly and monthly reports regarding training, retention, leave, etc.
Achievements
• Revamped the exercise for the company.
• Drafted the process documents for the Buddy Program.
• Reworked the implementation plan for the Probation completion and Contract conversion process.