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Rohit Gupta, Data Analyst

Rohit Gupta

Data Analyst·Pharma Targeting,

India

Master's degree, Biotechnology

Work experience

Total years of experience: 3 years, 11 months

Data Analyst

January 2022 - February 2025

Pharma Targeting,

Mumbai, India •Remote

January 2022 - February 2025

• Transformed life sciences data into structured datasets for secondary research.
• Managed/updated drug/company databases (5, 000+ records) for improved
accessibility.
• Analyzed medicines, indications, and diseases, enhancing reporting accuracy.
• Conducted healthcare market research and sector analysis.
• Optimized reporting workflows for faster, more reliable data delivery.
Company industry:
Business Consultancy Services
Job role:
Information Technology

Customer Care Executive

March 2021 - November 2021

Teleperformance

Mumbai, India •Remote

March 2021 - November 2021

• Analyzed support data to identify root causes and recommend improvements.
• Supported KPI reporting and service metrics analysis.
• Reduced repeat call rates by 10% through data-driven solutions.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Viva College

June 2022

June 2022

Master's degree, Biotechnology

India

Viva College

January 2020

January 2020

Bachelor's degree, Biotechnology

India

Skills

DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
HYPERTEXT MARKUP LANGUAGE HTML
Intermediate
HYPERTEXT MARKUP LANGUAGE HTML
Intermediate
INFORMATION VISUALIZATION
Intermediate
INFORMATION VISUALIZATION
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
LIFE SCIENCES
Intermediate
LIFE SCIENCES
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Data Entry
Expert
Data Entry
Expert
Data Input
Expert
Data Input
Expert
Management
Beginner
Management
Beginner
Customer Service
Expert
Customer Service
Expert

Languages

English
Beginner
Hindi
Beginner
Marathi
Beginner

Training and Certifications

Certifications
HTML
Python Programming Certificate

Hobbies

  • Technology
  • Gaming
  • Music
  • Reading