Regional HR Officer and Adviser (Middle East & North Africa)
British Embassy
مجموع سنوات الخبرة :14 years, 9 أشهر
• Carry out the full life-cycle recruitment process for a wide range of positions (22 posts in the MENAD region) to include posting, sourcing, reviewing resumes and screening candidates, scheduling interviews, drafting contracts, following up and the on boarding of new hire.
• Participate in developing organizational guidelines and procedures. Provide counseling on policies and procedures.
• Create, implement, and evaluate all human resource department policies, procedures, and structures.
• Review and update job descriptions and recommend strategies to motivate employees.
• Train hiring managers on candidate interview evaluation techniques
• Conduct internal surveys to gather employee feedback and identify areas of improvement
• Suggest new HR technology solutions to improve day-to-day operations (e.g. ATS and HRIS software)
• Monitor key recruiting metrics, like turnover and retention rates
• Address employee requests and potential issues (e.g. grievances)
• Assist in organizing employer branding initiatives. Review employment and working conditions to ensure legal compliance.
• Act as the point of contact for hiring managers, employees and other HR team members
• Perform quarterly and annual employee performance reviews.
• Research and recommend performance evaluation methods (e.g. employee appraisal systems)
• Ensure all employee records are maintained and updated with new hire information or changes in employment status.
• Produce and submit reports on general HR activity.
• Assist with budget monitoring and payroll.
• Manage mailboxes, SharePoint, shared folders and all recruitment tools in accordance to agreed record management guidelines, to ensure that records are kept accurate, are ready on a click and capture critical information about the campaign.
• To oversee the timely, operationally efficient and cost-effective delivery of administrative and personnel services.
• To drive and sustain process improvement initiatives aimed at increasing productivity levels and overall functional excellence for administrative services.
• Maintain best practice and ensure enhancements are developed to comply with company stability and growth.
• Coach and guide management staff towards employee complaints and best practices on ways to handle individual cases.
• Accountable for all processes related to probation periods, employee grievances, performance improvement plans and disciplinary actions.
• Ensuring the Company’s long and short-term recruitment and selection needs are achieved in a timely, cost effective and professional manner to support both company and project deliverables.
• To identify training/development needs through appropriate means and develop comprehensive solutions fit for purpose, in order to maintain a motivated and skilled workforce and to fulfil the needs of the Organization.
• Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner
• Advertising vacancies within the organization and other recruitment channels, interviewing candidates, staff induction and on boarding, assimilate, record and maintain HR personnel files and records pertaining to - employee contact details; leave applications; employee correspondence; training records, probation
• Counsel the candidate on corporate benefits, salary and corporate environment.
• Identifying future talent needs and proactively recruiting and sourcing to develop talent pool and social engagements.
• Create monthly reports on key talent acquisition metrics
• Provide data for and prepare management information reports
• Liaise with payroll
• Manage the absence recording system
• Administer the probationary review periods
• Maintain and develop the personnel filing system
• Provide support in investigations for disciplinary and grievance procedures
• Manage the development and maintenance of human resource policies and procedures
• Compensation & Benefits, Payroll management, drafting employment contacts.
• Provide advice and assistance to supervisors and line managers on Human Resource related issues, including HR policies, disciplinary actions, performance evaluation, etc.
• Communicate HR polices, learning & development, rewards recognition and promotions, upcoming events to the employees and the management.
• Liaising with the PRO / GRO to - ensure that company as well as employee legal documents are current; various visa formalities; airport / airline related work.
• Keeping current with labor, immigration, HR and other government / employee relations happenings in order to ensure that the company’s HR practices are in keeping with the legal requirements of the country.
• Suggesting new processes and policies in line with the local labor law and regular review of the terms and conditions.
• Managing the performance keeping a close contact with managers from different departments, knowing the issues and grievances of employees and solving them accordingly, and providing advice on the disciplinary matters in line with the terms and conditions.
• Exit Process / off boarding and final settlement for resigned and terminated employees.
• Providing end to end operational human resources support across the South India region, covering all aspects of generalist HR
• Coordinate with hiring managers to identify staffing needs. Handle end to end recruitment process from different departments.
• Lead the development and implementation of appropriate HR policies and practices across the region
• Work with country and regional managers to continually develop high performing, engaged teams and individuals who are focused on delivering exceptional outcomes.
• Ensure HR processes pertaining to employee lifecycle are clearly communicated and completed by employees & managers on behalf of HR Operations
• Compensation and Benefits Management
• Prepare employee transfer documentations and oversee transfer process internal and external employee transfers and relay information to HR operations team.
• Provide assistance in preparing quarterly quality control checks for annual review data, and ensure that employee information is correctly reflected within the HR system.
• Assist in employee performance management/ disciplinary meetings at the request of the HRBP.
• Liaise with HR Operations team on any changes/ issues related to the HR system and
day to day functionality.
• Act as the point of contact on any employee queries on self-service processes, escalate any issues and troubleshooting to HR Operations Team.
• Guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
• Consult with employees and managers to address issues and develop solutions.
• Provide appropriate management/employee counseling while maintaining the needs of the organization and addressing employee-management issues and concerns.
• Create job descriptions.
• Lead the creation of a recruiting and interviewing plan for each open position.
• Efficiently and effectively fill open positions through job portals and social networking.
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• Assisting in other office admin related works.
Organization Name, Place TATA STEEL, Jamshedpur
Project Title
(from 17 May '10 to 17 July '10)
Identify issues associated with stagnation in a flat organization structure at Tata Steel. Study HR practices of organization with a flat structure and propose a value proposition for employee growth, backed by HR initiatives & interventions and a communication plan to address stagnation in a flat structure.
Project Description: Identify issues associated with stagnation in a flat organization structure at Tata Steel. Tracing out opportunities for career growth of employees at Tata Steel and to suggest recommendations to enhance the Effectiveness and Motivation of employees.
Graduation 2006-2009 BIT Mesra, Ranchi BIT Mesra, Ranchi BCA 74
12th 2004-2006 Subhash Public School, Giridih CBSE Science percentage : 63.4
10th 2004 Dev Sangha National School, Deoghar CBSE Percentage : 80