Rohit Singh

Solution Architect at EY

• India
• My current job since December 2016

• Lead business process analysis and improvement initiatives, collaborating with cross-functional teams to identify process bottlenecks and develop solutions.
• Identified gaps and implemented re-engineering of systems and processes to drive operational excellence and efficiency resulting in over 15+ FTEs savings.
• Conducted process mapping and analysis, utilizing tools such as Celonis, Soroco, and Microsoft Visio to identify key KPIs and their impact on business processes.
• Gathered operational data from cross-functional stakeholders to analyze past business performance, identifying patterns, trends, and opportunities for KPIs improvement.
• Translated complex business requirements into functional designs, effectively capturing and documenting operational and system requirements in PDDs (Process design document) & SDDs (Solution design document).
• Involved in creating the business case & Delivery plans and getting them approved by project sponsors such as CFOs.
• Delivered end-to-end Digital transformation projects that included RPA, AI & ML, and native solutions.
• Delivered a proof of value (POV) of Generative AI solution called ChatPPT for automatic RFP creation.
• Conducted workshops to identify opportunities for efficiency improvement using Robotic Process Automation (RPA), AI & ML solutions.
• Led a team of 8 consultants to deliver P2P & O2C Microsoft Power App products for clients spread across the globe.
• Managed BOTs delivery across multiple functions and geographies and addressed barriers through continuous communication with stakeholders.
• Supported the Senior Program Manager in planning and delivering RPA projects resulting in yearly savings of over $20 million.
• Identified new processes and created Annual operating plan (AOP) for the upcoming year.
• Proactively monitored program performance, identified and mitigated risks, and implemented continuous improvements to enhance operational effectiveness.
• Have in-depth knowledge of Finance/Order-to-Cash, Purchase to Pay, and Customer excellence processes.