Store Manager
DKNY Dubai Mall
Total years of experience :12 years, 11 Months
Heads store supervision, train & assist employees in customer service, store maintenance & seasonal product promotions. Develop & maintain schedule for employees & promotions based on sales cycles & customer demand. Seek ways to better promote the store, product lines & service within the store & the community. Introduce & enforce firm company policies & procedures for employees & customers. Provide customers product information & resolve any issues they might have with goods or store services. Conduct staff reviews religiously, evaluate performance & identify training needs.
RSH - Middle East LLC
Store Supervisor
Overseeing the daily operations of the store, including sales, customer service, and staff performance. Assigning sales workers to duties & preparing work schedules. Resolving issues that may arise, including customer requests, complaints and supply shortages. Implementing and maintaining store policies and procedures
RSH - Middle East LLC
Senior Sales Associate
Provide top level customer service that exceeds expectation of customers. Achieve individual & store sales & KPI indicators by maximizing every opportunity to make sales. Perform till duties, including refund processing & price overrides. Identify the needs of customers & provide correct answers to them on questions concerning all products.