Retail Manager Luxury Brands
chalhoub group
مجموع سنوات الخبرة :23 years, 4 أشهر
till present .
100% of store operations
•Hiring, motivating, training and scheduling store team
•Maintaining store appearance
•Effectively merchandising product
• Managing profitable levels of inventory
•Forecasting and Budgeting
•Adhering and implementing company policies and procedures
•Coordinated the official opening of Bahrain Jeweler Exhibition
•Attend yearly Jeweler Fair
included;
•Supervision, recruiting & developing new joiners.
•Established & maintained excellent relationships with other companies/ vendors
•Planning forecasts, report on sales, costs and business performance
•Proficiency in handling company database, correspondence & emails on day to day basis.
•Managing cash and payment systems in accordance with company procedures & compliances.
•Planning and implementing shop merchandising, layout and customer traffic flow to maximize Sales, customer satisfaction, appearance, image and ergonomics for customers
•Direct dealing with customer services and complaints
•Monitor competitor activity & support Marketing division in new ideas & promotion events
Baccarat, Christofle, Lalique, Daum, Villari, Lladro, Bernardaud, St.Dupont, Tumi, Ralph Lauren, Mario Cioni, Agraria, Dr.Vranjes, Anna Rablabs, zaha Hadid, and many more.
•Responsible for implementing the highest standard in Luxury Home Gift layout to meet today’s demanding market
•Recruiting, training, supervising and appraising staff
•Generating & purchasing all Brands order with supplier, Responsible of the private Sales and clients of today’s top interior product
•Developing new leads through various marketing activities and networking
•Increasing sales revenue by 50, 000 BHD in the store
•Work with procurement / purchase on a monthly order replenishment for 35 brands
•Leading by example in all aspects of the role
•Monitoring, review staff and store performance
•Develop new sales relationships to increase business & brand volume
•Identify what is new in the design world through our Luxurious Brand
•High experience on customer service before, during and after a purchase
•Evaluate needs of the company and training programs accordingly