رولا نظامي

Leading Human Capital Transformation Initiatives related to Clients:
In my current role at Devoteam, I leverage my extensive project management expertise to lead and oversee Human Capital (HC) transformation projects. I play a pivotal role in ensuring the successful delivery and implementation of these critical initiatives, ultimately driving positive change within the organization's HC function.
Key Responsibilities:

Project Strategy & Design: I take the lead in defining project designs and implementation strategies for assigned HC transformation projects. This includes establishing clear project goals, outlining key milestones, and developing comprehensive roadmaps for successful execution.
Progress Reporting & Oversight: I spearhead progress reporting for all HC transformation projects under my purview. This involves meticulously tracking project progress, identifying potential roadblocks, and ensuring all deliverables are met on time and within budget.
Mentoring & Communication: I foster a collaborative environment by mentoring project managers assigned to HC transformation initiatives. I provide guidance and support, ensuring they possess the necessary skills and knowledge to navigate project complexities. Furthermore, I work closely with stakeholders to establish clear communication plans, keeping everyone informed and aligned throughout the project lifecycle.

• Developed and executed growth strategies that resulted in a 15% increase in revenue in one year.
• Identified new market opportunities and developed marketing campaigns to reach new customers.
• Managed customer relationships and built a loyal customer base.
• Conducted market research and analyzed sales data to inform growth strategies.
• Developed and maintained relationships with media and other influencers to generate positive publicity for the company.
• Created and managed content for the company's website and social media channels, resulting in increased website traffic and social media engagement.
• Optimized the company's website for search engines, improving its visibility in search results.
• Represented the company at industry events, networking with potential customers and partners.
• Developed and implemented the company's business development plan.
• Managed three different teams related to the business development department (social media, technical writing, and research and development teams).
• Managed the company's operations.
• Developed and wrote policies and SOPs.
• Outreached to different grants and funds related to the ICT sector to increase the company's work and efficiency in different aspects.

• Support in designing and creating pre & post-assessments for trainings.
• Support in designing training content and curriculum with suitable methodologies.
• Support in delivering training needs assessment.
• Reporting trainings provided to the clients in different topics
• Deliver trainings in technical and soft skills for clients.
• Coordinate, develop, and participate in ongoing training.
• Promote team building by actively participating in staff development.
• Provide necessary training, coaching, and mentoring to employees.
• Identify areas for improving individual and team performance

• Conducting research on the current employability landscape and emerging trends
• Identifying the specific needs of the target audience for the employability component
• Developing and delivering training programs on employability skills
• Providing one-on-one coaching and mentoring to individuals on employability skills
• Creating and maintaining resources on employability skills
• Collaborating with employers and other stakeholders to develop and implement employability programs
• Promoting and marketing the employability component to potential customers

I am a youth employability consultant, trainer, advisor, and mentor with over 10 years of experience in the field. I am passionate about helping young people develop the skills and knowledge they need to be successful in the workforce.
I am currently in the phase of exporting a new employability component called T2E & T2W to the market. T2E is a training program that teaches young people the essential employability skills they need to get a job and thrive in the workplace. T2W is a training program that teaches young people the skills they need to start and run their own businesses.
I am also available to provide one-on-one coaching and mentoring to young people on employability skills. I can help them to identify their strengths and weaknesses, develop a career plan, and prepare for job interviews.
I am committed to helping young people succeed. I believe that every young person has the potential to reach their full potential, and I am here to help them achieve their goals.
Services:
• Youth employability consulting
• Employability skills training
• Career coaching
• Business coaching
• Mentorship

• Provide mentorship and consultation sessions to youth participating in the JUSOOR program.
• Coach youth during their participation in the governmental fellowship program.
• Provide youth with technical skills and support to help them succeed in the fellowship program.
• Write reports on project implementation, youth challenges, and solutions provided, ensuring compliance with all program requirements.
• Develop and deliver training on employment skills to youth, using appropriate tools and resources.
• Create and maintain positive relationships with youth, and provide them with guidance and support throughout the mentorship program.

• Coordinates the planning, implementation and follow-up of the PR and visibility activities according to the standards and guidelines for GIZ communication
• Supports the development of communication instruments and products for PR (brochures, fact sheets, roll-ups, banner, binders and folders, advertising material, Power Point presentations based on the corporate presentation, information sheets etc.) in accordance with GIZ standards (corporate design, standards for content)
• Collects and updates regularly information about development partners’ projects in Yemen and maintain a data base
• Responsible about the Yemen Information Board as the digital tool for all development, Humanitarian, peace building partners to Yemen, with all related technical processes to keep it active and running.
• Responsible about the QA and QC for the Yemen Information Board, considering all actions and processes by users and external requests.
• Responsible about the data security and data management processes completions and accuracy under the rules and responsibilities of GIZ.
• keeps an updated filing system for PR Communication and Visibility according to GIZ
• Supports the knowledge management and information sharing with the GIZ Yemen management team
• Reports to the superior and within the Yemen team on internal and external communication and visibility measures
• Cooperates under the coordination of the superior with the corporate communication network and the GIZ Office Amman (PMU).
• In consultation with the manager or expert, prepares and carries out qualitative research related to interventions of development partners in Yemen (developing survey instruments, collecting and analyzing data).
• Supports in drawing up reports and translations
• Contributes to joint learning by sharing information establishes a project database
• Assists in communicating, updating and collecting information on donor interventions in Yemen
• Assembles data on online systems and multilateral donors and organizations active in Yemen and keeps all information updated
• Organizes and updates project documentation, the filing systems and the project library
• Organizes, coordinates and ensures that the daily office work is going smoothly
• Facilitates the event management: preparation, organization and follow-up of events, workshops, dialogues, missions and meetings and coordinates with suppliers to ensure a good working environment in close coordination with GIZ Office Amman
• Organizes and coordinates appointments
• Participates - where needed - in internal and external (team) meetings/events and provides full documentation, e.g. by taking minutes
• Supports in preparation of visitor programs, draws up travel schedules, organize transport of visitors and makes hotel and ticket reservations
• Prepares and organize official trips in close coordination with the superior and the GIZ Office Amman, as well as the GIZ Office Sana’a and the GIZ Yemen Management Team if required
• Ensures regularly maintenance of electronic office equipment (printers, copiers, telephones etc.)
• Supports the team leader in different administrative tasks (photocopies and scans as needed)
• Translates short texts, e.g. short letters, mails, invitations etc.
• Handles the smooth processing of the travel management and settlements in line with GIZ regulation
• Prepares and reviews the project vouchers according to GIZ, internal control manual using the GIZ standard cash systems by keeping information confidential
• Prepares the monthly financial request for the project in coordination with the AV
• Handles cash, cashbox and money flow according to the GIZ and keeps the daily records using the GIZ internal electronic cashbook system
• Handles financial administration matters by filing, preparing monitoring lists and any other related matters
• Handles advance payments and unsettled receivables
• Immediately reports all problems field of work matters to the superior

• Supporting the coordination of the PR communication and visibility activities of the German Development Cooperation interventions in Yemen
• Facilitating the project implementation
• Compiling and updating relevant information about development partners working in Yemen
• Organizing events/workshops/meetings
• Filing documents in paper and electronically related to all the PR communication activities in line with GIZ’s filing rules and regulations
• Daily operational processing of administrative tasks in line with the GIZ rules and regulations
• Coordinates the planning, implementation and follow-up of the PR and visibility activities according to the standards and guidelines for GIZ communication work described in the “Recommendations for communication by GIZ Offices’
• Supports the development of communication instruments and products for PR (brochures, fact sheets, roll-ups, banner, binders and folders, advertising material, Power Point presentations based on the corporate presentation, information sheets etc.) in accordance with GIZ standards (corporate design, standards for content)
• Collects and updates regularly information about development partners’ projects in Yemen and maintain a data base
• Keeps an updated documentation filing system for PR Communication and Visibility according to GIZ rules and regulation
• Supports the knowledge management and information sharing with the GIZ Yemen Management Team
• Reports to the superior and within the Yemen team on internal and external communication and visibility measures
• Cooperates under the coordination of the superior with the corporate communication network and the GIZ Office Amman (PMU).
• Regularly checks the changes in GIZ Orientation and Regulations Tool (O+R) in relation to field of work
• Immediately reports all problems field of work matters to the superior
• Performs other duties and tasks at the request of his/her superior

• Implement the Core Competency project portfolio according to the plan of action.
• Prepare status reports and ensure proper filing.
• Ensure projects target beneficiaries most in need and explore new and better ways to assist.
• Promote technical improvement and PSEA standards.
• Plan, deliver, and assess youth training in livelihood skills, T2E, and Passport to Success.
• Collaborate with key stakeholders to design training programs and post-placement support.
• Maintain a safe and healthy training environment.
• Oversee the capacity-building of volunteers and the transfer of key skills.
• Follow guidelines outlined in the curriculum handbook.
• Monitor, evaluate, and suggest changes and improvements in the training materials.
• Make appropriate cultural and contextual adjustments to lessons.
• Share structured feedback on lesson relevancy and applicability.
• Document technical issues and provide channels to relevant staff.
• Function independently and seek guidance when necessary.
• Create new tools, processes, and supporting documents.
• Reflect on the best scenarios for field implementations and lessons learned to improve the modeling work process.

Tutor Performance Manager:
• Monitor tutor performance in the field by tracking hours worked, student progress, and lesson delivery adherence.
• Develop individualized performance plans for each tutor based on their experience and goals.
• Conduct regular field visits to observe tutor performance and gather feedback from students.
• Develop and implement performance plans to improve tutor effectiveness and support their professional growth.
Project Coordinator:
• Provide the Project Coordinator with the following weekly, monthly, and per-cohort reports:
• Center Reports: Facility measurements (technical, staff, and related assessments of field centers)
• Tutor Reports: Performance analysis, performance plans and updates, attendance, and class schedules
• Curriculum Reports: Lesson plan uploads and challenges related to MOOC delivery
• Scheduling: Class schedules for each center
• Student Reports: Attendance reports and follow-up tactics for students who miss class
• Develop and maintain a graphic and database of reports for each intervention level of the Blended Program for Kiron: Recruitment, Info Sessions, On-boarding/Application, Attendance & Studying, Success & Lessons Learned, and Continuation of Students and next steps.
• Design and implement forms and monitoring processes to measure project progress and development.
• Design and create monthly performance and process progress reports for staff and the project, ensuring that each report is under 2000 characters.
Other Responsibilities:
• Perform other tasks as assigned by the Jordan Senior team.
• Develop and maintain project documentation for the blended module, including reports, plans, and other relevant materials.
• Assess, evaluate, and develop new staff members, including providing training and mentorship.
• Design and develop curriculum plans, including pre- and post-assessments to measure student learning.

• Oversee the implementation of play-based learning methodology in public schools, ensuring curriculum inclusion and enhanced education quality.
• Deliver training to school teachers, trainers, and staff and volunteers of partner organizations.
• Coordinate with partners to monitor the activities of trained coaches and trainers.
• Build the individual and organizational capacity of local implementing partners to utilize sport and play as tools for child development.
• Assist in developing appropriate training curricula and supporting resources.
• Deliver workshops in Right To Play (RTP) program modules for organizational partners and beneficiaries.
• Assess ongoing training needs, lead evaluations, and provide support to local coaches.
• Ensure the local implementation of MoUs and agreements with local representatives of government, UN agencies, and international/local NGOs and CBOs.
• Develop monthly and annual training schedules for coaches and leaders in the assigned community.
• Assess the number of teachers, coaches, and trainers who can apply RTP modules after having appropriate training and provide advice on the number of beneficiaries.
• Contribute to the preparation of operational plans and budgets.
• Be responsible and accountable for the implementation and daily finances of specific activities in a project location.
• Be responsible for office fixed assets and inventory in project locations as well as project vehicles, including maintenance, fuel logging, etc.
• Be responsible and accountable for effective project/activity spending according to the approved budget.
• Ensure accurate and transparent reporting that highlights follow-up and action, such as weekly project briefs, and share all project-related activities and information with stakeholders and the Program Manager (PM).
• Support the PM in preparing quality narrative and analytical reports.
• Draft petty cash monthly financial reports and provide proper documentation.
• Provide updates on lessons learned and best practices to the PM and report on progress and challenges as they arise.
• Follow up on logistic, administrative, and other related issues as needed.
• Participate and support the implementation of the Participation Monitoring System (PMS).
• Monitor and evaluate the implementation of local resources and training.
• Assist the Monitoring and Evaluation Officer (MEO) in conducting baseline assessments for the NORAD project and as required during project expansion.
• Ensure accurate collection and timely submission of quantitative monitoring information according to Right To Play monitoring tools.
• Conduct an assessment survey to determine the NGOs that RTP could partner with in its area of work.
• Participate in regular partner and beneficiary meetings and report back to the PM.
• Support the PM to secure formal partnerships for the effective implementation of the NORAD project.
• Establish and maintain local relationships with representatives of the government, UN agencies, local, national, and international NGOs in the project location and represent Right To Play in partner and coordination meetings.
• Perform other duties as assigned.

• Oversee all HR administrative tasks, including daily follow-up and updates.
• Manage the recruitment process for Za'atari Camp in accordance with ACTED's HR recruitment policy and in collaboration with project managers.
• Monitor and mentor staff performance, including attendance records.
• Provide counseling and support to employees on personal matters, in accordance with the code of conduct and HR policies, with the goal of improving employee performance.
• Collaborate with staff and the focal point to follow up on and mentor them on medical insurance issues.
• Manage the allocation and inventory of stationary projects, recording and analyzing project usage and requirements in collaboration with logistics.
• Generate salary slips for all camp-based staff and calculate all salaries based on attendance and daily food compensation, in collaboration with HR and finance.
• Create and develop contracts for camp-based staff based on the project's needs and duration.
• Manage clearance documents such as experience letters, recommendation letters, and financial clearance.
• Update personal information for all national and refugee camp staff.
• Follow up on staff progress and conduct staff evaluations and appraisals in accordance with contract and project requirements.
• Provide direct training and instruction to staff on the code of conduct and internal laws, as well as an onboarding plan for new staff.
• Respond to inquiries, requests, and complaints from staff, provide instructions, and refer cases as needed.

- making new business leads for the JTA
- follow up all new marketing projects
- follow up all records
- making financial proposals
- supervising teams

• Manage logistics and administrative issues related to business development work, including scheduling meetings, travel arrangements, and event planning.
• Coordinate with internal teams to ensure that all business development activities are supported.
• Create and publish high-quality content for the company website and other marketing materials, such as blog posts, articles, and case studies.
• Use SEO best practices to ensure that content is visible to potential clients.
• Identify and pursue new business opportunities in the Jordanian market.
• Conduct business meetings with potential clients to present the company's services and build relationships.
• Assist with the development and implementation of the annual business development plan.
• Provide assistance in conducting local market research for new prospects.
• Report on all daily business development work to the management team.
• Examine all new Jordanian market requirements to identify opportunities for business growth.
• Conduct market research to understand the needs of potential clients and develop tailored solutions.
• Stay up-to-date on the latest industry trends and developments.
• Develop and maintain relationships with key stakeholders, such as channel partners, investors, and industry leaders.
• Represent the company at industry events and conferences.
• Support the sales team by providing them with qualified leads and opportunities.

• Manage the relationship with foreign suppliers and ensure that they meet the company's standards. This includes regular communication, visits to supplier facilities, and audits to ensure that quality standards are being met.
• Negotiate contracts with foreign suppliers to get the best possible prices and terms. This requires a deep understanding of the supplier market, as well as the company's own needs.
• Resolve any disputes that may arise with foreign suppliers. This may involve working with the supplier to find a mutually agreeable solution, or it may require taking legal action.
• Keep up to date with the latest trends in the foreign supplier market. This includes tracking changes in regulations, prices, and supplier capabilities.
• Identify and mitigate any risks associated with foreign suppliers. This includes assessing the supplier's financial stability, creditworthiness, and compliance with applicable laws and regulations.
• Work with other departments within the company to ensure that the supply chain is running smoothly. This includes coordinating with sales, marketing, and operations to ensure that products are delivered on time and to the customer's satisfaction.
• Contribute to the company's overall profitability and success. This involves finding new suppliers, negotiating good prices, and managing the supplier relationship effectively

- preparing all lists that's needed to the MP daily work
- make a news list
- making governance weekly reports
- make all reports related to the local bases for the MP area
- studying & briefing all regulations
- making weekly research about regulations and all associations related to women and new initiatives in low
- making marketing plan
- create & maintain social media accounts for the MP
- providing all new studied and notes related to the sessions

prepare all documents, proposals, fact sheets, contracts, deals agreements for the software and hardware
set all marketing and sales processes for company products
set a social media connections for the company
prepare for the new projects and provide studied and researches for it
set meeting with other providing companies and partners
relationship
prepare all user manuals from a client perspective
looking for new leads
managing all governmental sector and handling all projects with it
cutomer relationship process

telemarketing process assessment
Grap new leads
following all clients and customers
prepare proposals and contracts
prepare all reports rested for the last updates in the ITC sector
prepare all partnership agreements
prepare all documents needed to the new business deals
supervise a team of telemarketing and sales people
looking for new agents and partnership

- follow up all employees in teaching field and their records
- follow up all new needs in the market regarding the classes
- follow up all students records
- follow up all new leads and branches
- prepare and deal with the TOFIL exam process
- prepare and deal with the ILETSexam process
- registration processes