Trainor/Server
Hard Rock Cafe
مجموع سنوات الخبرة :7 years, 6 أشهر
Smile and greet all the customers visiting the restaurant.
Responsible for taking customer’s order and serve all the order on time with appropriate condiments in a friendly manner.
Follow the Standard Operating Procedure of the Management on proper handling, preparation and service of food to the customers.
Provide a 100% customer satisfaction by serving quality product and service in a friendly and convenient atmosphere that will make the customer enjoy their stay with us.
Maintains good customer relation.
Communicate and treat the customer with courtesy and respect.
Assist the manager on duty like preparing the floor plan for the all the server and be the team leader during the entire shift.
Do suggestive selling to increase sale of the company.
Train newly hired employees and impart to them the SOP of the company.
Act as a host if there is reserved function or gathering.
Selling of all merchandise item and new products.
Monthly inventory in merchandise department.
Promotes and sells credit cards to all prospective clients.
Inform & assist them for all the requirements needed.
Follow-up & collect the application form & all the necessary documents for applying credits cards.
Participate in achieving monthly sales target of the company by meeting monthly target quota.
Giving of company flyers & brochures to prospective clients.
Practice good selling techniques to maintain client’s satisfaction.
Developed and maintained positive & professional relationship with clients.
Prepares monthly report and monitor sales performance to achieve the target quota.
Follow the Standard Operating Procedure of the company.
Ensure quality customer service and adhere to company standards in terms of cleanliness, food quality, serving time & customer relations.
Take order of customer and serve their food on time.
Maintains good customer relation and be attentive always to their needs.
Knowledge in cashiering and all necessary payments.
Complete stock-up of all utensils, plates, glass and all proper condiments
Promotes and sell retail banking products (credit cards, car loan, personal loans etc.).
Assist clients for application forms & inform them all the basic requirements needed.
Provide information and quality service to all clients to market the complete range of retail banking products.
Practice good handling and selling techniques to all retail banking products.
Develop & maintain sales plans and monitor their progress.
Significantly improved the corporate client base and achieved the target as set by the management.
Monitor records for the existing clients and communicate with them regularly.
Provide reports to the Sales Manager and actively involve in sales forecasting.
Ensure adherence to Banks policies and ethics.
Organize and control all day to day activities of the store.
Prepare monthly inventory.
Prepare new orders for respective clients.
Monitor daily sales products.
Responsible for monitoring all the deliveries in the store.
Ensure all the products are in good condition.
Maintain orderliness in the store and always sort the items for easy inventory
Smile & greet the customers and assist them to their chosen tables.
Provide quality foods & services in a friendly and convenient atmosphere.
Ensure cleanliness and orderliness in the restaurant.
Assist all the customers whatever they need.
Communicate with the manager for the promotions in the restaurant.