Partner + Sales & Operation Manager
der MARKT Trading W.L.L.
Total years of experience :18 years, 1 Months
Run the business.
Do all the business operation such as Procurement, Sales and Accounting Job.
Do Corporate Tenders in Stationery Department personally
Pricing and re-pricing of all Stationery items as per market value
Monitoring stocks and merchandise in the showroom, direct sales representatives daily
Creating orders of goods for stocks
Co-ordinate with our logistics for my orders locally and abroad
Lead sales staff in my department
Train new sales coordinators and sales representative
Implement strategic solutions to beat the competitors
Go with sales executive for client meeting to support them in explaining our products
Review quotations made by my sales coordinators
Attend exhibitions locally and abroad
Acquire new sellable products
Achievement
Increase the sales and profits of stationery department by 80%.
Sell furniture, IT products, stationeries, office machines and equipments
Search for new corporate customers, maintain existing customers by building good relation
Achieve sales target
Deliver personally urgent order request to customer to exceed customer satisfactions
Attend product trainings and seminars
Collect payments from customers
Order stock from the main warehouse to display in the showroom using ERP
Manage displays in the showroom to keep it clean and organize
Choose items to put in the strategic place
Assists walk-in customers to find what they need in a hospitable and professional ways
To exceed total customers satisfactions
Achievement
Increase the sales to 100% since opening of the showroom
Supervise a team of Guest Service Relation crews
Orient and train newly hired crew members
Conduct weekly meeting to discuss pros and cons to better the service and sales
Make strategic plans to enhance customers satisfactions
Exercise team building in order to execute fast and systematic service to customers
Hands on during peak hours
Achievements
Wrote new detailed manual for the dining department and used by the company as official operation manual to all dining crews, supervisors and managers.
Employee of the Month
Maintain the systems program
Prepare monthly, quarterly and year-end sales report to submit to the GM.
Do quotations, billings and enter datas to all accounts receivable collected daily
Lead physical stock taking with systematic approach quarterly and year-end
Answers phone calls to attend customers queries and take orders by phone
Prepare SOA to send to the customers
Overdue accounts follow ups to customers
Achievement;
Revived inventory system using the ERP from the manual ways they used to do before I joined the company.
courses: Associate Computer Programming (COBOL / Dbase Language) - completed STI Computer