Romy Tony

Expert in troubleshooting of network, computer hardware and software. 
* Expert in troubleshooting sonic wall configurations and blocking of unwanted sites.
* Expert in configuring ubiquiti, unifiap and access controls for Malls and offices.
* Expert in configuring wireless routers and wireless repeaters. 
* Expert in sever installation and client user’s configurations. 
* Expert in mail marshal and blocking of spam emails. 
* Having a good relationship with Etisalat and Du Account Manager’s 
* Expert in Bulk email sending and Sms Push and Pull services. 
* Massive background in TCP/IP configuration and WAN connection. 
* Expert in CCTV, Door Access, and Biometric Access control Figure print. 
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* Excellent in Data/Voice Connectivity, PABX, IP Telephony, Cat3/5e/6/6A/7, Fiber
Optics SM/MM, Termination & Testing tools. 
* Knowledgeable in Tally 9 and some ERP Software’s. 
* Excellent communication skills. 
* Well Expert in implementation of new branches and outlets
* Well Expert in arranging client meetings and problem solving 
* Well Expert in Blog, FB, YouTube, Instagram etc marketing side
* Well Capable in implementation of new ideas and new products from market
* Well Expert in Testing & Commissioning equipment like OTDR, FLUKE, CLAMP Meter etc
* Expert in Electrical wiring and GI/PVC MEP related works 

Responsible for providing full technical (hardware and software) support for over
government users as well as private users around 1230 user computer’s and 21 Raid Server’s.
• Well trained for giving supports for Money Exchange’s client users.
• Well Expert for implementing of new branches and outlets.
• Responsible for providing full control of sonic wall and unwanted site blocking.
• Responsible for providing full security for client users over 190 users by Symantec antivirus.
• Installation and Configuration of Internet leased line, etisalat Push and Pull Service,
etisalat modems.
• Installation and Configuration of CCTV AND DVR and port forwarding for internet
online viewing on IPhone’s, Blackberry’s and computers.
• Configure PABX and Telephony Termination & Testing.
• Structured Cabling and Installation, configuration of Computer Networks.
• Installation, configuration and selling of Software’s like Bulk sms and Bulk emails.
• Installation, configuration of Time attendances, Biometric and Door Locks.
• Installation, configuration of Cisco, Dlink Switches and Routing.
Responsible for purchasing new computer’s as well as all IT products

Responsible for providing full technical (hardware and software) support for over
government users as well as private users around 42 computer’s and 14 Printer’s.
• Installation, configuration and selling of Software’s like Bulk sms and Bulk emails.
• Identifying problems related to computer’s through online and solve the problem
through online with team viewer.
• Configure PABX and Telephony Termination & Testing
• Installation and Configuration of Internet leased line, etisalat Push and Pull Service,
etisalat modems, biometric access control, CCTV and extension taking. and DVR
• Have good experience in Refilling of Toners and Cartridge of HP, Samsung and Cannon.
Have good experience in Electrical point looping

Responsible for providing full technical (hardware and software) support for over 300 users.
• Proposed solutions for systems improvement, information development and
earring technologies.
• Identified problems related to net connectivity.
• Installed applications and software to upgrade performance of network.
• Scouted for the best product and component to achieve maximum efficacy of the
network.
• Inspected network cables and devices installed by the technicians.
• Installed Data/Voice Cabling and Termination & Testing.
• Configured and installed laptops, and computers for new users.
• Configured, troubleshot and repaired computer hardware and components.
• Responsible for Configuration of CCTV CAMERA and DVR.
• Responsible of Network Device Installations and Configuration.
• Troubleshoot Microsoft Office, AutoCAD and Adobe suite software issues on Users Desktops.
• Configure Figure print Users.
• Configure E-mails in Users Pcs as well as Troubleshoot Problem related to E-mails.
• Reset or Change user passwords in Server.
• Responsible for installation, maintenance of Printers
• Installation, configuration & troubleshooting of Application Software’s like Internet Cafe.
• Maintained PCs including drivers, file servers, VPN gateways, systems and virus protection.
• Installation of UTAX Network Printer & Plotter for AL Reyami Client

Responsibilities:
• Installation of various types of operating system including Win 98/ XP/ 2000/ 2003
• Installation of different hardware devices and peripheral devices under Win 98/ XP/