رونالد D'Souza, General Manager Operations

رونالد D'Souza

General Manager Operations

Emirates Catering Services LLC ( Part of RAK holdings)

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Hospitality Management
الخبرات
23 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 5 أشهر

General Manager Operations في Emirates Catering Services LLC ( Part of RAK holdings)
  • الإمارات العربية المتحدة - رأس الخيمة
  • أشغل هذه الوظيفة منذ مايو 2023

Emirates Catering Services (ECS), is a HACCP & ISO 9001 certified company, is one of the largest and 25 years old established industrial catering company in the United Arab Emirates and has an excellent reputation for delivering delicious meals & outstanding personalized catering services since its inception. ECS has grown by leaps & bounds and is ranked as the best catering specialist which produces more than 45, 000 meals per day.

My responsibilities also include handling management, and operations of 3 large central kitchens and over 25 large clients’ sites in UAE.
Currently Emirates catering employs over 200 employees under their umbrella in various sites.

GROUP F&B HEAD OF OPERATIONS (Middle East/India) في Landmark Hotels & Suits and LMZ Cuisines (Part of Landmark Zenath Group), Dubai, United Arab Emirate
  • الإمارات العربية المتحدة - دبي
  • مارس 2019 إلى مايو 2024

Landmark Hotels & Suites is a part of the Dubai-based Landmark Zenath Group, a 20-year-old company with interests in hospitality, restaurants, real estate, construction, trading, and media throughout the Middle East and beyond. Our restaurants division, LMZ Cuisines, operates and manages several food services brands in the Middle East, including Sangeetha, Ponnusamy, and Tapa King.

Currently Landmark Hotels and Suits operates 6 hotels in UAE, 2 hotels in Jeddah, Saudi Arabia, one hotel in South India and two huge properties under construction in Dubai.
My responsibilities also include handling management, and operations of groups Restaurant Division with 5 food and Beverage franchised concepts and over 14 outlets in Middle East and India and 5 supermarket Bakery outlets, that includes.
• Select Hypermarkets - 6 outlets
• Tapa King - 4 Franchised Outlets in UAE
• Sangeetha restaurant - South Indian Vegetarian Restaurant chain. 8 standalone locations in UAE and one outlet in Qatar.
• Ponnusamy - South Indian Chettinad cuisine from Chennai India. One outlet in Dubai
• Big Daddy's New York - Casual diner and burger concept from New York.
• Dagat Dagatan- Seafood restaurant in Landmark Summit Hotel.
• Gerry’s Grill - One franchised outlet in Landmark Riqqa Hotel.

GENERAL MANGER – Business Development and Operations في Astute Restaurants
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2017 إلى ديسمبر 2018

Astute restaurants partners with following popular restaurant chains in UAE.

• Saravana Bhavan - Popular South Indian vegetarian restaurant chain from Chennai, that operates 10 outlets in UAE
• Calicut Paragon- Popular restaurant chain from Kerala, currently has 2 outlets in UAE.
• Salkara - South Indian non-vegetarian restaurant, currently operates 3 outlets in UAE.

GENERAL MANGER (Middle East/India) في LMZ Cuisines ( part of Landmark Zenath Group)
  • الإمارات العربية المتحدة - دبي
  • مايو 2012 إلى أغسطس 2017

LMZ Cuisines is the restaurant division of LMZ group, which is a leading business house of UAE, based in Dubai, with over 2000 staff, and interests in real estate, hospitality, restaurants, engineering & construction, trading and media throughout the Middle East and India.

Brands managed such as

• Lemongrass Thai Restaurant. - located in two popular malls in Dubai/Abu Dhabi.
• Big Daddy's New York - Casual diner from New York. -
• Sloan's Ice Cream - Luxury Ice cream brand from Florida, USA -
• YogurBerry frozen yogurt - Frozen yogurt brand from Seoul, South Korea. - 8 outlets located in popular malls of UAE.
• Reem Al Bawadi - popular Arabic fine dining brand. - located in Ramada Hotel Deira.
• Tapa King - Quick service restaurant chain from Philippines. 5 outlets in UAE
• Barrio Fiesta- High end fine diner from Philippines. - 2 outlets in UAE
• Sangeetha restaurant - South Indian Vegetarian cuisine from Chennai, India. 8 Outlets in UAE.
• Ponnusamy - South Indian Chettinad cuisine from Chennai India. One Outlet in UAE.

Operations Manager في Sofra Worldwide LLC
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2007 إلى مايو 2012

Sofra Worldwide LLC is a Hospitality Management Company part of AlBannai Group, Dubai which operates 5 Restaurant Brands of different concepts in the Middle East. The Brands are

• UNO Chicago Grill (Franchise of UNO Corporation, Boston, USA) - 4 outlets in UAE, 3 in KSA, 1 in Kuwait and 2 in Qatar.
• Gelato Italian restaurant & café - 2 Outlets in UAE.
• Naan Plus that serves Indian- Iranian fusion cuisine - 2 outlets in UAE.
• Axiom café the high-end Internet café - One outlet in UAE.
• Arrabiata- Italian cuisine (QSR) - One outlet in UAE.
• Tiffin Bites the Real Indian Food. - 2 outlets in UAE.

Restaurant Manager في Pizzeria UNO Chicago Grill LLC
  • الإمارات العربية المتحدة - دبي
  • مارس 2005 إلى سبتمبر 2007

Uno Pizzeria & Grill, or more informally as Uno’s, is a franchised pizzeria restaurant chain under the parent company Uno Restaurant Holdings Corporation.

Kitchen Executive في Hotel Fortune Valley View International
  • الهند - بنغالورو
  • أكتوبر 2000 إلى ديسمبر 2004

Fortune Valley View hotel is a part of ITC Hotels which is an Indian hotel chain With over 100 hotels and it is India's fifth largest hotel chain.

الخلفية التعليمية

دبلوم, Hospitality Management
  • في Educational Institute of American Hotel and Lodging Association
  • أغسطس 1997
بكالوريوس, Bachelors in Science(General)
  • في Milagres College, Kallianpur
  • أغسطس 1995

Percent

Specialties & Skills

Strategic Planning
Franchising
Business Development
Restaurants Management
Organization Transformation
Food and Beverage / Restaurarant Operations and Management
Food and Beverage / Restaurant operations/ management , franchising , feasibility studies , project management , budgeting , profit and loss , recruitment , training , location sourcing
Franchise management
Ptoject management
Food and Beverage operations / management
Recruiting

اللغات

الانجليزية
متمرّس
الهندية
اللغة الأم
الكانادا
متمرّس

التدريب و الشهادات

GP, HP, HACCP management programme (تدريب)
معهد التدريب:
CII Quality Institute
تاريخ الدورة:
March 2004
“How to influence people and friends in Business”. (تدريب)
معهد التدريب:
Dale Carnige Training
تاريخ الدورة:
May 2011
Budgeting for better Operational Performance (تدريب)
معهد التدريب:
Emirates cademy of Hospitality Management
تاريخ الدورة:
April 2008

الهوايات

  • Trekking, off roading and internet