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تم إلغاء حظر المستخدم بنجاح
رونالد Hariandja, General Manager Corporate

رونالد Hariandja

General Manager Corporate·Maura Group

إندونيسيا

دبلوم, Tourism Management

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 0 أشهر

General Manager Corporate

أكتوبر 2017 - ديسمبر 2020

Maura Group

إندونيسيا

أكتوبر 2017 - ديسمبر 2020

Lead Company become a motivator for each employee, Make Company Procedures and Standards, Manage the Company Financial Budget, Implementing training plan for the operations each Unit and Department, Manage Daily Operation of Company, Plant Implement, coordinate, Supervise and analyse all business activity of Company. Ensuring that Each Unit and Department carrier’s out the company strategy effectively and optimally, Completeness of the project according to time given
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

General Manager Operations

أغسطس 2015 - سبتمبر 2017

Qiano Resort, Hotel and Waterpark

Wonosobo، إندونيسيا

أغسطس 2015 - سبتمبر 2017

Create an operating environment that assures consistent guest satisfaction and create SOP and JOBDES all Department and Position, Responsible for achieving optimal guest satisfaction and a good working environment to Attain all set objective, should run the hotel, waterpark and all facilities in accordance with the standard operating Procedure and Polices set out by the company, Maintains product guest service quality by conducting ongoing Evaluation and investigating complains initiates corrective action. Make a promotion and create Business Development for company. Made good relationship with Government and local people for further business Company. Selection all staff
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

General Manager

مارس 2013 - يوليو 2015

Bukit Talita Mountain Boutique Resort

Bogor، إندونيسيا

مارس 2013 - يوليو 2015

Responsible monitoring and controlling accountable for all activities and business plan. Performing Department Head responsibilities and meeting expectations in all areas of their job descriptions. Meet budgets And Maintains Operational and exceed the company standards for Quality Service and Cleanliness (QSC).
Evaluates all activities And employee’s performance based on clearly communicated standards and expectations. Maximizes financial Performance and profit. Develops and executes the business plan key elements, manpower planning and Marketing for the company. Achieves results by planning.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Owner Representative as a Chief Executive Officer

مارس 2012 - فبراير 2013

Resort Lembah Sukanagealih

Bogor، إندونيسيا

مارس 2012 - فبراير 2013

Responsible for all business activities and make market plan. Monitoring all program and activity that's been made in Accordance with the budget. Responsible Monitoring and Controlling All Performing Department and meeting Expectations.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

General Manager Operations

مارس 2011 - أبريل 2012

Life style Residential, and Apartment

Jakarta، إندونيسيا

مارس 2011 - أبريل 2012

Managing and coordinating work of process Resident Managers and for All Department Head’s (Sales and Marketing, Human Resources, Security, Front Office, Accounting, Purchasing, Housekeeping, Engineering, Food and Beverage, ). The duties also comprise devising and planning of company policies, and discussing them with the top management for final approval. A general manager develops guidelines of operation for certain processes. Which are directly Ensure compliance of brand standards and Standard Operating
Procedures, maintain appropriate standards of conduct, appearance of work with Finance and Business Support to prepare and manage the all department's budget
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Resort Manager

يناير 2009 - أبريل 2011

Finna Golf and Country Club Resort

Surabaya، إندونيسيا

يناير 2009 - أبريل 2011

Manage the daily of Resort Operations and Assisting all Department with the planning and managing, budgeting of The Resort operations to achieve customer (guests, employees, corporate and owners) satisfaction and quality Service while meeting and exceeding financial goals. Planning, organizing, directing and coordinating management Activities of the operations. Inspiration to all Resort Staff to achieve luxury levels of performance. Ensures optimal Compliance with corporate focus audit is an integral part of the
business team, attends all scheduled meetings and Contributes actively with proper preparation
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Tenant Relation and Fit out Operation

أبريل 2008 - ديسمبر 2009

Summit Apartment Sumarecon

Jakarta، إندونيسيا

أبريل 2008 - ديسمبر 2009

Assist and suggest Tenant based on Tenant Need and Discuses with tenant for Renovation unit coordination With contractor for Renovation Unit. Always control Renovation Should be based on Rule Management.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Chief Concierge

مارس 2007 - مارس 2009

Best Western HotelDoha

الدوحة، قطر

مارس 2007 - مارس 2009

Preparation Standard and Procedure for Concierge Department (Doormen, Bellmen, Bell captain, Concierge and Assistant Chief Concierge), As a Trainer (setting Pre-Opening Team) Concierge and Front Office Department. Extensive Knowledge of all areas of hotel operation, Strong leadership, self-motivated, and good Communications Manage 30 person hotel staff, Bell staff, Doormen, Valet Parking and Telephone operators, to Created and kept Relation between guests who are using Our Hotel Product. Guest and mail and faxes, Assist in Hotel promotions And marketing strategies, Administer emergency lifesaving Procedure as necessary Work well under pressure and In difficult situations
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Asst.Chief Concierge

أبريل 1996 - فبراير 2007

Sheraton Bandara Hotel and Resort

Jakarta، إندونيسيا

أبريل 1996 - فبراير 2007

Arrange car rentals and limousine hire, Handle Airline ticket and Reservation, tour arrangement,
Make restaurant Recommendations and dinner reservation based Compressive knowledge.
Provided information to the guest about Hotel Facilities, tour and Transportation to ensure the highest guest Satisfaction, Controlled transport operations For the Guest pick up and drop to Airport, Position reported to Chief Concierge and Front Office Manager, Assist Chief, Concierge For arrange Training schedule and training program, Conduct Training for Concierge Staff.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Bellboy

فبراير 1995 - مارس 1996

Mercure Hotel

Jakarta، إندونيسيا

فبراير 1995 - مارس 1996

Responsible for escorting the guest and luggage to the Room and, assisting with guest. Reported to Bell Captain.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Store Manager

يناير 1990 - يناير 1993

CV. Lautan Sari

Jakarta، إندونيسيا

يناير 1990 - يناير 1993

Responsible for all store, Mini Market operation, Staffing and Training Development for all staff Orientation for Customer Service Satisfaction. Control all Operation Day by Day, Thinking Brand Image
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

التعليم

St.Mary Jakarta. Indonesia

يونيو 1991

يونيو 1991

دبلوم، Tourism Management

إندونيسيا

Skills

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اللغات

الانجليزية

متمرّس

الاندونيسية

اللغة الأم

التدريب و الشهادات

التدريب
Six Sigma
Sheraton Bandara Hotel Jakarta,Indonesia
Oct 2004
Pro Active Leadership
Summit
Mar 2008
Management function Seminar and Trainee
Sheraton Bandara Hotel Jakarta,Indonesia
Mar 1996

الهوايات والاهتمامات

Traveling, Sport