Call Center Agent
Sitel Telecomunication Services
مجموع سنوات الخبرة :4 years, 1 أشهر
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Human Resources Representative, employee training, billing,
Excellent communication skills including facilitating, public speaking and interviewing.
Strong analytical skills including the proven ability to problem solve with a multi-faceted perspective.
Proven ability to multi-task while meeting challenging deadlines.
Experience of customer service Approaching, costumer quarries.
Computer skills include Microsoft Word, PowerPoint and Internet research.
Brewed coffee, tea, hot chocolate, using coffee urns, drip or vacuum coffee makers, teapots, drinkmixers, etc. and filled customers' orders. Also cleaned and polished urns, utensils and other equipment used in food and beverage preparation.
Ensuring and maintaining cash record using cash machine POS, Cashiers provide service by taking payments from customers in exchange of goods or services, greet costumer with the humble smile, ensuring cleanliness and orderliness of the work area.
NCAE schoolarship.