IT Specialist and Junior Marketing Manager
Highland
مجموع سنوات الخبرة :12 years, 4 أشهر
• Develop, maintain and update content of website
• Maintain a consistent look and feel throughout all website properties
• Creating, updating contents and maintaining social media sites of the company
• Creating invoices to be forwarded to our clients
• Following up services to be provided for the clients
• Other duties as assigned
Provide hardware equipment to new users and customization of the hardware for AMEX Middle East employees
Troubleshooting - solutions on Hardware and Software problems
Maintenance of hardware (PC and switches) and software used for operations
Configures all IT hardware and software for office use, notebooks, desktops, printers. MS Office, MS Outlook, etc.
Supports AMEX employees with their technical questions via phone, and ticket systems
Documentation of the basic IT processes, troubleshooting and set-up
Provide hardware equipment to new users and customization of the hardware for AMEX Middle East employees
Troubleshooting - solutions on Hardware and Software problems
Maintenance of hardware (PC and switches) and software used for operations
Configures all IT hardware and software for office use, notebooks, desktops, printers. MS Office, MS Outlook, etc.
Supports AMEX employees with their technical questions via phone, and ticket systems
Documentation of the basic IT processes, troubleshooting and set-up
- Provide hardware equipment to new users and customization of the hardware
- Maintenance of hardware (PC, CISCO VoIP phones, modems, switches, routers & firewalls) and soft-ware used for operations
- Data migration i.e. creating for back-ups of PCs and email
- Maintenance and troubleshooting of email accounts i.e. Exchange, IMAP, POP
- Documentation of the basic IT processes, troubleshooting and set-up
- Be the first contact for external IT providers (ISPs and VoIP providers) and intra office technical sup-port (tracing of cables, network traces i.e. speed test, reliability tests and ping tests)
- Reporting of IT infrastructure status to Munich i.e. exchange, intranet, firewall, access, connectivity)
- Maintains contact with external IT supplier regarding procurement of hardware and software requirements
- Maintenance, extension and administration of IT Systems
- Builds new connections and ports for the use of new employees i.e. LAN, WAN, crimping of LAN cables
- Troubleshooting - solutions on Hardware and Software problems
- Conducts orientation on all IT-related policies
- Carry out special IT related tasks or projects
- Carry out tasks given by Payreto Management matching contractor's skills/expertise
- Acts as Receptionist
- Performs administrative and office tasks as needed such as:
- Basic filing
- Answering telephone calls & relaying messages
- Attend to visitors and/or deliveries
- Conduct researches as needed
- Assist HOS in company events
- Performs accounting tasks as needed such as:
- Inventory of office furniture and equipment
- Pay and remit Government mandated benefits
- Encoding of vouchers
- Releasing of checks for payment to suppliers
- Petty Cash
- Basic filing
- Performs other tasks as deemed necessary
-Supports PAY.ON's international clients of Internet Payment
Service Providers PSPs)with their technical questions via phone, Skype, email and ticket systems.
-Supports Payment Service Providers with their technical integration into PAY.ON's various interfaces and APIs like WPF, POST, XML and mobile applications.
-Supports in finding configuration errors affecting payment applications, plugins and shop systems.
-Supports Account Management, Sales, Operations and Development Teams with internal technical issues affecting the processing platform.
-Maintains the office network data and voice) integrity by managing data switches, firewalls, and wireless networks.
-Manages hardware and software provisioning for the use of PAY.ON and PAYRETO employees.
-Configures all IT hardware and software for office use, including VOIP Phones, IPBX, firewalls, notebooks, desktops, printers. MS Office, MS Outlook, MS SharePoint etc.
-Maintains office IT security by managing biometrics data and network access.
Internship Programs
Electronics Data Processing
Office of the Governor, Bacolod City, Negros Occidental, Philippines
June 2010 - January 2011
Web Development Trainee
Traxbarn, Inc., Bacolod City, Negros Occidental, Philippines
April 2010 - June 2010
Skills and Expertise
Programming Languages HTML, PHP, JAVA, CSS, XML)
Web Development
Network Administration
IT Hardware and Software Management
Microsoft Office
Ecommerce and Online Payments
Merchant Services
Risk Management
Payment Services
VOIP and Cloud Computing
Software as a Service SaaS) / Platform as a Service PaaS)
Other Skills and Competencies
Fluent in English and Filipino
Basic Knowledge of German
Fast Learner
Excellent in Organizing, Multi-Tasking and Problem Solving
Result-Oriented
Admirable Work Ethics
Works well with others regardless of race, nationality, appearance or social status
Athletic - Former International Swimmer as Part of the Philippine National Swimming Team
Bachelor in Science in Information Technology University of St. La Salle - Bacolod June 2009 - March 2011