Assistant Principal
Gheras International School
مجموع سنوات الخبرة :14 years, 5 أشهر
Assistant Principal - Gheras International School in Doha, Qatar
April 8 - Present
Core Duties:
• Manage, direct and maintain school records, supplies and equipment which are necessary to carry out the daily school routine.
• Supervise teachers and students assigned by Principal.
• Keeping records such as inventory of supplies, textbooks, equipment and materials.
• Assist the principal in the overall administration of the school and enforce the school policies and regulations.
• Act as principal in the absence of said position.
• Propose schedules of classes, extracurricular activities and time table of the Teachers.
• Assist in the reporting and monitoring of the student attendance.
• Prepare school memos, weekly letters, quizzes, and worksheets of the Subject teacher.
• Investigate student accidents and other incidents and take proper action.
• Prepare, gather and upload the grades of the students in the parent’s portal.
• Coordinate teacher’s issue to the principal.
Receptionist or Admin Coordinator - Gheras International School in Doha, Qatar
February 22 - March 29, 2018
Core Duties:
• Accept walk in and online application.
• Organize registration process which includes scheduling the Assessment of new applicant.
• Answer inbound calls and transferred to relevant department.
• Make outgoings and outgoing emails to order a school supply.
• Call the maintenance for quality assurance.
• Received confidential documents.
• Arrange an appointment between the parents, teachers, assistant principal and principal.
• Coordinate an issue of the parents to the school management.
Shadow Teacher - Gheras International School in Doha, Qatar
Oct 16, 2016 - February 22, 2018
Core Duties:
• Make sure the safety of the students with special needs.
• Assist the student in his academic and practical assessment.
• Give the student a time to enhance his social skills with other students.
• Allow the student to decide in a particular activity.
• Evaluate the students with special needs.
• Record his daily routine and time schedule.
• Enhance his confidence to adopt the classroom activities.
• Build good relationships with children, teachers and parents.
• Help him understand the concept of the lesson.
• Teaching the students how to read using phonetics.
• Provide variety of materials for him to explore and use in learning activities.
Gheras International School is located in Al Dafna Doha, Qatar. It aims to bring up a new generation who is innovative, morally committed and scientifically distinguished; individuals who can keep up with the modern age, participate in their communities and love their nations.
Moving Home Specialist - Orchid Cyber Tech Services Inc (TPG Telecom Pty. Ltd) July 13, 2013 - Present Core Duties: • Educates the clients to relocate the internet and home phone service (Fiber to the Building, Fiber to the nodes, National Broadband Network and ADSL2+ with Home phone) from the old premise to the new premise. • Check the service availability • Lodged the application on company’s database • Teach customer to relocate the service via online or email form. • Coordinate to logistics department about installation status of the application. • Develop people by mentoring less experienced staff to develop their skills and capabilities. Callback Officer - Orchid Cyber Tech Services Inc (TPG Telecom Pty. Ltd) June 24, 2012 - July 12, 2013 Core Duties: • Performs call back to disconnected calls, monitoring unresolved complaint from other representatives • Listened to the voice recording for further investigations. • Undertake investigation for the identification and resolution of complex procedural and operational issues and provide recommendations on the most appropriate approach. • Construct an hourly report to the management using MS Excel and Diagram. • Equally dispatches call backs to other officer. • Send email approval to the supervisor for resolutions. Customer Service Representative - Orchid Cyber Tech Services Inc (TPG Telecom Pty. Ltd) June 20, 2011 - June 23, 2012 Core Duties: • Serves customers by providing product and service information; resolving product and service problems. • Collaborate with other departments to cater to customer needs. • Willing to go beyond the immediate demands of the assignment and to accept new responsibilities. TPG Internet Pty Ltd is a leading Australian ISP Telco providing cost effective and reliable ADSL2+, Fiber Optic and Ethernet broadband access, telephony services, Internet Protocol Television (IPTV), Mobile Plans, Mobile broadband and various business networking solutions. Subsidiaries: Adam Internet, AAPT Limited, Agile Communications, Chime Communications, iiNet, internode, Networks, TransACT and Westnet.
Core Duties:
• Serves customers by providing product and service information; resolving product and service problems.
• Assist customer with concrete resolutions as early as possible.
• Educates customer how to power cycle the mobile and USB broadband.
• Provides billing statements to the customers.
• Develop people by mentoring less experienced staff to develop their skills and capabilities.
The Results Companies has committed to strategically establish call centers in communities with small-town values, where courtesy and empathy are a way of life. With each and every contact, Results' top priority is your customer’s experience. We truly believe that the most important people to a company are its customers. And, in turn, the most important people to those customers' and prospects are the representatives who handle their phone calls, respond to their questions and solve their problems. Very often these professionals are "the company" to its customers and prospects
Core Duties:
• Serves customers by providing product and service information; resolving product and service problems.
• Scheduled an appointment for the customer’s maintenance.
• Assist customer to the nearest Nissan Branch near their premise.
• Manages day-to-day operations with the clients query in maintaining the mobile.
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents.
2009 Passed the Licensure Examination for Teachers