ronee lorenzo, Front Office

ronee lorenzo

Front Office

Al Bustan Hotel

Location
United Arab Emirates
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
18 years, 6 Months

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Work Experience

Total years of experience :18 years, 6 Months

Front Office at Al Bustan Hotel
  • United Arab Emirates
  • My current job since January 2009

Greet the guest upon arrival
Make Check-in and Check-out
Customer Service
Answer incoming calls
Order, receive and maintain office supply
Monitor visitor access
Coordinate to the supervisor
Scanning and Sending police report

Merchandiser at Mead Johnson Philippines
  • January 2008 to January 2009

Bulacan, Philippines
Provide customers with productive service information to assist them in determining appropriate merchandise to purchase
Recommended additional product and services to meet customer’s need
Checking and monitoring of products expiry date
Updating, inventories, proper recording of stock and equipment

2008(6months) SM Mall (Warehouseman) Marilao, Philippines
Maintain the stock in proper
Report damage product
Inventory
Monitor First in first out
Record daily report

Salesman
  • January 2007 to January 2008

Bulacan, Philippines
Direct selling goods
Giving Customer satisfaction
Taking and changing damage items
Report all income

Waiter at Plaza Hotel
  • United Arab Emirates
  • August 2005 to September 2006

Welcoming and Greet the guest
Taking Orders from the Guest
Serve the Guest
Arrange Tables
Cleaning the assigned area
Cooperate to the assigned captain waiter or supervisor

Education

Bachelor's degree, Hotel and Restaurant Management
  • at St. Mary’s College Philippines
  • January 2005

courses: Call Center Agent Representative JJDC On Job Training El Bulakenyo Fine Dining Restaurant

High school or equivalent,
  • at High School Graduate Mt. Carmel College
  • January 1999

Specialties & Skills

Microsoft Word
Front Office
Hospitality
Guest Service
Customer Service
CUSTOMER SERVICE
FRONT OFFICE
INVENTORY MANAGEMENT
MICROSOFT ACCESS
MICROSOFT OFFICE
RECORDING
SCANNERS
TÉCNICAS DE SUPERVISIÓN

Languages

English
Expert