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Ronie Dsouza, Sales Executive

Ronie Dsouza

Sales Executive·Rivoli Group

United Arab Emirates

High school or equivalent, science

Work experience

Total years of experience: 17 years, 7 months

Sales Executive

August 2013 - Present

Rivoli Group

United Arab Emirates

August 2013 - Present

Roles & Responsibilities:

•Catering to high end customers that are brand conscious & maintaining their brand loyalty

•Analyzing customer needs and concerns about product, prices, services and recommending the best deal that matches their personality & budget

•Achieving sales target by using advanced sales techniques and focusing on upselling and cross selling

•Implementing CRM, following company procedures in ordering, cash handling, generating daily sales report and providing relevant feedback
Company industry:
Retail & Wholesale
Job role:
Sales

Customer Relations Advisor

December 2008 - July 2013

Hutchison 3 UK Limited

Mumbai, India

December 2008 - July 2013

Hutchison 3 is UK’s fastest growing mobile phone network, with a support Centre at Mumbai. Responsibilities included handling customer calls originating from UK, from a support centre based in Mumbai. Customers need to be educated and convinced about
Company industry:
Telecommunications
Job role:
Sales

Education

Maharashtra State Education Board

March 2007

March 2007

High school or equivalent, science

India

GPA (percentage): 46%

GPA (percentage): 46%

Done my Higher secondary studies through Mumbai university in science stream.

Skills

Negotiation
Expert
Negotiation
Expert
Communications
Expert
Communications
Expert
Team Management
Expert
Team Management
Expert
Sales Management
Expert
Sales Management
Expert
Customer Service Management
Expert
Customer Service Management
Expert
BUDGETING
Expert
BUDGETING
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
CRM
Expert
CRM
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
MENTORING
Expert
MENTORING
Expert
NETWORKING
Expert
NETWORKING
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
PROMOTIONAL MATERIALS
Expert
PROMOTIONAL MATERIALS
Expert
SALES
Expert
SALES
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
Negotiation
Expert
Negotiation
Expert
Communications
Expert
Communications
Expert
Team Management
Expert
Team Management
Expert
Sales Management
Expert
Sales Management
Expert
Customer Service Management
Expert
Customer Service Management
Expert

Languages

English

Expert

Hindi

Expert

Hobbies and interests

To keep myself updates about latest products in my related field, even fond of music and football