HR Manager
Toffaha (Apple Regional General Trading Co. WLL.)
Total des années d'expérience :14 years, 1 Mois
• Create and design the HR Policies and Employee Manual, workflow process and procedures of employee attendance management, employee filing and information system, payroll, benefits, HR forms, onboarding and offboarding, designed the job description and KPI and appraisal management and introduced basic training materials. Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
• Maintain and enhance employee benefits programs, including compensation, health insurance, expense reimbursement, and vacation
• Manage recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
• Ensure compliance with national and local HR regulations by conducting investigations and maintaining records
• Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building
• Support departments in developing and delivering strategic HR plans that fit with the overall business direction
• Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counseling employees and supervisors
• Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures
• Build strong relationships with external suppliers, fostering trust and promoting collaboration
• Handle confidential matters with discretion
• Develop and implement HR strategies, systems, tactics, and initiatives aligned with the overall business plan and procedures across the organization
• Bridge management and employee relations
• Build HR policies and HR workflow: Recruitment, Onboarding, Performance Appraisal, Employee Engagement and Recreation, Disciplinary Action, Offboarding and Employee Work Rules. Ensure and implement HR policies and ensure legal compliance
• Build employee handbook and HR forms
• Build job profile, job descriptions, job qualifications and KPIs
• Manage the recruitment and employee selection overall process
• Manage the onboarding and offboarding process
• Manage the performance appraisal system that drives high performance
• Manage the employee engagement and recreational activities and support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Cultivate a happy and positive work environment
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Act as a project executive for all company’s development and new business ventures
• Member of Souq.com Regional HR Managers Core Group for SAP Implementation
• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Bridge management and employee relations
• Build HR policies and HR workflow: Recruitment, Onboarding, Performance Appraisal, Employee Engagement and Recreation, Disciplinary Action, Offboarding and Employee Work Rules. Ensure and implement HR policies and ensure legal compliance
• Build employee handbook and HR forms
• Build job profile, job descriptions, job qualifications and KPIs
• Manage the recruitment and employee selection overall process
• Manage the onboarding and offboarding process
• Manage the performance appraisal system that drives high performance
• Manage the employee engagement and recreational activities and support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Manage the staff attendance, payroll, and benefit administration. Prepare salaries, annual leave pays, indemnity pay, annual ticket, medical insurance, etc.
• Manage the visa renewal process
• Administer the commercial department supplier’s contract
• Acts as point of contact for any relevant matter including HR issues and concerns at the Corporate Office
• Direct reporting to Recruitment Manager, HR Manager and Administrative and Logistics Manager by assisting on daily coordination to other divisions.
• Recruitment
o Conduct the CV outsourcing, job ad posting, screening, skill test, initial interview, and job application documentation assessment
o Produce recruitment progress report
o Administration of job application
• Administrative and Logistics
o Prepare documentation of visit and working visa for overseas candidates
o Coordinate with the administrative and logistics department regarding the arrival, accommodation and transportation if needed
o Update the residency tracker and residency status of new employees
o Monitor and maintain for baladiyah, residence and passport expiry and update
o Administer and process employee’s leave application and ticket entitlement assessment
o Administer ticket booking of business travels and employees with ticket entitlement
o Administer and coordinate with Public Relation Officer concerning requirements due for processing of Residence Permits (RPs) such as new application, renewal, cancellation, and termination to ensure that all employees and/or dependents are legally processed and documented
o Maintain and keep pertinent records of the entire organization such as passports, trade licenses, and other confidential documents of the company to ensure fast retrieval
o Record and update database of entire manpower concerning RP status quo
o Coordinate with PRO the required government test such as medical exam, and fingerprinting prior issuance of permanent RP
o Produce RP tracking reports
• Human Resources
o Administer and facilitate employment contracts
o Create and maintain employees’ records and profiling
o Handle the new employee’s orientation and induction
o Prepare the employee’ contracts, quit claim & clearances and certificate
o Prepare monthly reports of new employees, inactive employees eg. Resigned, terminated, laid off and end of contract
o Prepare and review of proposal for salary increments, restricting and promotions
o Observes and apply strict level of confidentiality and discretion in all matters related to work performance and in providing services for the administration of departmental operations.
BSBA in Marketing Management is a four-year degree program designed to equip students with a strong foundation of management concepts, principles, and application of business functions in the areas of marketing from product development, eCommerce, sales management, pricing & costing, brand management, market research and analytics, retail and distribution management, to integrated marketing communications. The Marketing Management program prepares students to be responsive and proactive in dealing with the total business environment by honing their technical skills and marketing skills through modern marketing practices. Marketing Management coursework is designed heavily to align with the updates of the real-world business marketing scenarios taught from a marketing perspective. Students will learn through positive learning outcomes by studying business marketing case studies, conducting business presentations through a sales pitch, product presentations, market research, marketing plan proposals, and advertising. Over the four years of the program, students are given multiple opportunities to hone their technical skills in sales and marketing through business case competitions. Students are also given field exposure in the global business environment through international industry field visits and internships. The Marketing Management curriculum will equip the students to gather, process, and analyze consumer and market data to make informed decisions, formulate and implement traditional and digital marketing and communications strategies, and creatively innovate a product or develop a brand that includes value propositions.
