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تم إلغاء حظر المستخدم بنجاح
روني بزعوني, Head Of IT Infrsatructure

روني بزعوني

Head Of IT Infrsatructure ·Bankers Insurance Group

لبنان

ماجستير, IT Engineer

الخبرة العملية

مجموع سنوات الخبرة: 23 سنوات, 10 أشهر

Head Of IT Infrsatructure

نوفمبر 2022 - حتى الآن

Bankers Insurance Group

بيروت، لبنان

نوفمبر 2022 - حتى الآن

 Oversaw the design, implementation, and maintenance of all IT infrastructure, including
networks, servers, storage, and Azure cloud services.
 Developed and executed the IT infrastructure roadmap aligned with organizational strategic
goals.
 Ensured infrastructure compliance with industry standards for data security, privacy, and
regulatory requirements.
 Managed capacity planning, performance monitoring, and scalability of IT systems.
 Developed and maintained comprehensive disaster recovery and business continuity
plans.
 Led, hired, trained, and mentored the IT infrastructure team, including network and system
administrators.
 Managed the IT infrastructure budget, including CAPEX, OPEX, and cost optimization
initiatives.
 Evaluated and managed technology vendors, negotiated contracts, and maintained vendor
relationships.
 Implemented ITIL-based change management processes to minimize disruptions.

مجال الشركة:
التأمين
الدور الوظيفي:
تكنولوجيا المعلومات

Technical Manager - IT Support

فبراير 2014 - نوفمبر 2022

Domtech IT Solutions

بيروت، لبنان

وجدت هذه الوظيفة عبر بيت.كوم

فبراير 2014 - نوفمبر 2022

- Ensures teams follow the correct procedures, policies and documentation requirements throughout any assigned project.
- Guides the team through the development, testing and implementation stages and review the completed work effectively
- Provides direction and technical expertise in design, development and systems integration
- Takes initiative on decision making and solving technical problems to provide an efficient environment for any assigned project implementation
- Identifying resource and equipment requirements, efficient capacity planning and manage software and hardware availability
- Providing technical training to teams when required and serves as a technical mentor to team members
Management Responsibilities enclose the following:
- Ensures standard operating procedures and project guidelines are in place
- Task allocation and performance evaluation of team members
- Project scheduling and resource management
- Planning, budgeting and reporting on projects
- Preparing presentations on project status,
- Preparing and presenting monthly and annual reports to senior management
- Meeting with client teams and gather requirements, conducting regular team meetings and tracking project progress
- Interviewing candidates and hiring resources
- Conducting performance reviews of team members and identifying areas of improvement; giving feedback and recommending promotions or salary increments
- Estimating project budgets, coordinating with the finance department on financial issues and setting plans for acquisition of equipment and hardware in a cost-effective way
- Providing an efficient working atmosphere to project teams and ensuring objectives are met within stipulated time

مجال الشركة:
الصيانة التقنية
الدور الوظيفي:
الهندسة

Project Management

يوليو 2021 - يوليو 2022

Multilane / Nokia

بعبدا، لبنان

يوليو 2021 - يوليو 2022

Responsible for planning, organizing, and directing the center service of:
Multilane - Nokia (50 engineers till now )
Responsible for communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team.
Communication with the team leaders and engineers using my interpersonal skills.
negotiate and resolve conflicts.
Building commitment within the team.
Concluding thoughts on team leader skills.
Finally :strive to ensure all activities necessary to achieve the final result are completed.

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

Technical / Service Manager

مارس 2017 - يونيو 2021

Domtech

بيروت، لبنان

مارس 2017 - يونيو 2021

In addition to the responsibilities mentioned below, my tasks expanded to include the following:
- Handling customer complaints and maintain good customer relationship.
- Setting-up and maintaining a service desk and evaluating its efficiency.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
- Follow up on services provided and ensure that issues were resolved quickly and efficiently.
- Maintaining strong relationships with manufacturers, dealers, and Sales Representatives.
- Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Corporate Engineer

فبراير 2011 - فبراير 2014

Domtech IT Solutons

بيروت، لبنان

فبراير 2011 - فبراير 2014

Study and implement network infrastructure including:
Windows Server(2000-2008), Active Directory, Group policy management, Exchange Sever(2000-2010). ISA Server(2000-2010), Replication, Clustering, etc.….
Cisco ASA, Netasq UTM, Cisco UC500, FortiGate Appliances, Barracuda Networks, Switches and Vlans etc..
SAN storage, Acronis Backup solutions, Arcserv Backup system, Symantec Netbackup.
Virtualization and Cloud Infrastructure.
Server antivirus protections :Kaspersky, Bitdefender, Symantec Endpoint, etc…
The appropriate level of security protection to manage the Information system .
Disaster recovery plans, VPN. Remote Access systems.
Create a robust IT architectures and infrastructures and get high performance technical solution to meet challenging business needs.
Provide leadership as head of Coorporate Engineers .
Trouble shoot IT hardware, software and networks.
Administration and support of servers, firewalls, OS, etc…
Work with Sales team to evaluate the technology impact in customer environments and to discuss the offers and quotations of IT solutions.

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Technician

فبراير 2003 - فبراير 2007

Teletrade Communication

بيروت، لبنان

فبراير 2003 - فبراير 2007

Manages and maintains servers Microsoft Windows applications and systems including but not limited to Windows XP, Windows Vista, Windows Server 2003, Microsoft Exchange, ISA Server,
Backup Server, File server, Antivirus Server, etc…
Support of software and hardware systems for more than 100 enterprises all over lebanon.
Process developed skills that have been gained through establishing and developing
full IT projects, networks and infrastructures from initial conception to completion.
Experience covers customer liaison, design, test to successful implementation within
budget, scope, timescales and process limitations.
Extensive LAN, WAN, Hardware, Software experience.
Work cross-functionality within a customer focused, mutli-site environment.
maintain the delivery IT services and technology projects up-to-date on IT developments.

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
تكنولوجيا المعلومات

Workshop IT MANAGER

سبتمبر 1999 - فبراير 2003

Teledata

بيروت، لبنان

سبتمبر 1999 - فبراير 2003

Responsible of repairing, assembling and troubleshooting: (pc, servers, laptops, printers…) hardware and software problems…

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
تكنولوجيا المعلومات

Junior Technician

سبتمبر 1998 - سبتمبر 1999

Hitek

بيروت، لبنان

سبتمبر 1998 - سبتمبر 1999

Repairing, assembling and troubleshooting :( pc, printers, scanners…) hardware and software problems

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Lebanese University - CNAM

أكتوبر 2008

أكتوبر 2008

ماجستير، IT Engineer

لبنان

Lebanese University - CNAM

يونيو 2004

يونيو 2004

بكالوريوس، DEST Information Technology

لبنان

Sagesse

يونيو 1996

يونيو 1996

الثانوية العامة أو ما يعادلها، Science-Exp

لبنان

المعدل التراكمي (نقاط): 3.1 من 4

المعدل التراكمي (نقاط): 3.1 من 4

Skills

IT Project Management
Expert
IT Project Management
Expert
Windows Network Administration
Expert
Windows Network Administration
Expert
Disaster Recovery
Expert
Disaster Recovery
Expert
Cyber Security
Expert
Cyber Security
Expert
Cloud Computing
Expert
Cloud Computing
Expert
project Management
Expert
project Management
Expert
disaster recovery
Expert
disaster recovery
Expert
- Analysis / Planning
Expert
- Analysis / Planning
Expert
- Communication and Leadership
Expert
- Communication and Leadership
Expert
- Team Building
Expert
- Team Building
Expert
- Project Management
Expert
- Project Management
Expert
Cyber Security
Expert
Cyber Security
Expert
Veeam Engineer
Expert
Veeam Engineer
Expert
Acronis Engineer
Expert
Acronis Engineer
Expert
Exchange and office 365
Expert
Exchange and office 365
Expert
group policy
Expert
group policy
Expert
active directory
Expert
active directory
Expert
cloud computing
Expert
cloud computing
Expert
HPE engineer
Expert
HPE engineer
Expert
Vmware Engineer
Expert
Vmware Engineer
Expert
Fortinet Engineer
Expert
Fortinet Engineer
Expert
IT Project Management
Expert
IT Project Management
Expert
Windows Network Administration
Expert
Windows Network Administration
Expert
Cyber Security
Expert
Cyber Security
Expert

اللغات

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
PMP
PMI Project Management Institue
Apr 2026 - Apr 2029
عرض الشهادات
ITIL4
People Cert
Feb 2026 - Feb 2029
عرض الشهادات
Veeam certified engineer
Jan 2018
Vmware certified professi
Mar 2018
Kaspersky certified Professional
Mar 2018
Acronis certified Engineer
Feb 2018
Network security professional NSE 1-4
Feb 2019
HP certified Engineer
Apr 2019

الهوايات والاهتمامات

technology