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Rony Mathew, Customer Service Officer

Rony Mathew

Customer Service Officer

SINGAPORE AIRLINES

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, ENGLISH
Expérience
11 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 11 Mois

Customer Service Officer à SINGAPORE AIRLINES
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juillet 2012

Overall supervision of Singapore airlines airport operations and in-charge of station in-flight services, the jobs include customer services, in-flight services, supervision of check-in counters, boarding gates, ramp operations, load sheet preparations, zero fuel calculations, invoice verification and general administration duties.

Éducation

Baccalauréat, ENGLISH
  • à UNIVERSITY OF CALICUT
  • avril 2008

Specialties & Skills

Customer Service
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Interpersonal Skills
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MS Office tools
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A good learner
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Teamwork
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MS OFFICE
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ENGLISH LANGUAGE
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Langues

Anglais
Expert
Hindi
Moyen
Malayala
Expert

Formation et Diplômes

catering and in-flight services (Formation)
Institut de formation:
Singapore Airlines training center , Singapore
Date de la formation:
September 2012
Durée:
32 heures
Ramp Agent (Formation)
Institut de formation:
Air deccan training institute
Train a trainer for customer services (Formation)
Institut de formation:
Singapore Airlines training center , Singapore
Date de la formation:
May 2013
Durée:
40 heures
IATA foundation diploma (Certificat)
Date de la formation:
September 2004
Valide jusqu'à:
January 9999
Altea departure control system (Formation)
Institut de formation:
Singapore airlines training center , Singapore
Date de la formation:
July 2013
Durée:
16 heures
IATA station management (Certificat)
Date de la formation:
April 2008
Valide jusqu'à:
January 9999

Loisirs

  • Traveling
    like to explore different place and cultures