Rooger Ospina, IT SUPPORT SPECIALIST AND ADMINISTRATIVE

Rooger Ospina

IT SUPPORT SPECIALIST AND ADMINISTRATIVE

Alianza Sabana SAS / Nestle

Location
Colombia
Education
Bachelor's degree, TECHNOLOGIST IN ADMINISTRATION
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

IT SUPPORT SPECIALIST AND ADMINISTRATIVE at Alianza Sabana SAS / Nestle
  • Colombia - Bogota
  • My current job since May 2017

GENERAL RESPONSIBILITIES:
• Provide Technical support to employees via Phone, email, in Person.
• Diagnose and Troubleshoot hardware, software and network issues.
• Install, configure, and maintain computers systems and applications.
• Document technical issues and solutions for future reference.
• Assist in the implementation and management of new technologies.
• Collaborate with other IT team members to resolve complex issues.
• Be accountable for software installation, IT asset management, printer service, and LAN connectivity.
• Responds to routine technical issues surrounding desktop/laptop hardware (e.g. replacement of peripheral equipment due to failure), Microsoft Operating Systems, and/or installed software (e.g. basic software corruption), and follows through to appropriate resolution.
• Assist with user account management, including creating, modifying, and disabling user accounts in various systems.
• Perform regular system backups and ensure data integrity and security.

ASSISTANT OFFICE AND IT SUPPORT at &REAL STATE
  • Colombia - Bogota
  • September 2014 to October 2015

GENERAL RESPONSIBILITIES:
• Select subcontractors, vendors and coordinate their activities.
• Prepare contracts and negotiate revisions, changes and additions to contractual agreements.
• Direct the purchase of building materials.
• Assisting Project Managers and their teams with administrative and construction functions and processes.
• Understanding and working as team within project objectives, technical scopes, and tasks of the project team.
• Data center- responsible for the management and up keeping of all the corporate data centers.
• Assist the Head of IT - in any other jobs.

ASSISTANT ACCOUNTANT AND ADMINISTRATIVE at Construcciones Acusticas SAS
  • Colombia - Bogota
  • December 2009 to February 2013

GENERAL RESPONSIBILITIES:
• Project invoicing for sub-consultants, contractors, and vendors
• Monthly reconciliation reports in Excel, work, PowerPoint.
• Act as a liaison between construction sites and various staff members in the office
• Direct the purchase of building materials.
• Prepare payment reports.
• Prepare balance sheet and income statements.

Education

Bachelor's degree, TECHNOLOGIST IN ADMINISTRATION
  • at University Colegio mayor de Cundinamarca.
  • June 2013
Higher diploma, COMPUTER AND PROGRAMS OPERATOR TECHNICIAN
  • at Instituto Británico
  • September 2008

Specialties & Skills

Multitasking
Google Docs
Microsoft Excel
ERP CRM
IT Solutions
SAS (SOFTWARE)
MANAGEMENT
ACCOUNT MANAGEMENT
DATA INTEGRITY
INSTALLATION
MICROSOFT OPERATING SYSTEMS
TECHNICAL SUPPORT
OPERATING SYSTEMS
USER ACCOUNTS
CONSTRUCTION
teamwork
creativity
DATA ANALYSIS
ATTENTION TO DETAIL

Languages

English
Intermediate
Spanish
Native Speaker